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Article investigation

Outback community left with severely limited access to cash

August 30, 2025April 24, 2025 by Jarni
composite shot of road train on the stuart highway and anz atms

This Northern Territory council serves an area bigger than New Zealand, but has only one bank branch left.

Categories Banking, Everyday Banking, Money Tags Article investigation

Why the electricity pricing safety net isn’t working 

August 30, 2025April 23, 2025 by Andy Kollmorgen
illustration of several light globes with one on and a dollar symbol inside

Default market offers are supposed to protect consumers who don’t pick an energy plan, but it appears the system is broken.

Categories Shopping, Shopping for Services, Utilities Tags Article investigation

How ethical is your favourite chocolate? 

August 30, 2025April 14, 2025 by Andy Kollmorgen
young boy harvesting cocoa beans

Child labour and deforestation are slowly being addressed, but are manufacturers really cleaning up their supply chains?   

Categories Ethical Buying and Giving, Everyday Shopping, Shopping Tags Article investigation

What MyConnect isn’t telling you 

August 30, 2025April 3, 2025 by Jarni | Molly
myconnect logo with a question mark in the large shadow behind

Salespeople offer to help connect your utilities, but are you getting the best deal from this conflicted company?  

Categories Shopping, Shopping for Services, Utilities Tags Article investigation

‘No compassion’: Viking Cruises refuses refund after cancer recurrence

August 30, 2025March 20, 2025 by Jarni
alex cole and pennhousman and a viking cruise ship

Adelaide couple left $20K out of pocket and fuming at company’s “heartless” response.

Categories Cruises, On Holidays, Travel Tags Article investigation

Is your bank still investing your money in fossil fuels?

August 30, 2025March 17, 2025 by Jarni
coal smoke stack with big four bank logos

The big four banks – ANZ, NAB, Westpac and CBA – are all pouring money into oil, coal and gas.

Categories Banking, Everyday Banking, Money Tags Article investigation

Uber is dominating, is this good for Aussie consumers?

August 30, 2025March 13, 2025 by Jarni
illustration of car and smartphone with car tracking app and uber logo

In the past we said Uber was good for competition, now Australia is the most Uber-dense market in the world

Categories Cars, General, Transport Tags Article investigation

Illegal tanning nasal sprays pushed by social media influencers

August 30, 2025March 11, 2025 by Molly
person using a tanning nasal spray

Experts are concerned that the dangerous ingestible tanning products are becoming increasingly popular.

Categories Beauty and Personal Care, Health and Body, Skin Care and Cosmetics Tags Article investigation

Counterfeit LifeVac anti-choking devices for sale on eBay

August 30, 2025March 6, 2025 by Andy Kollmorgen
fake and real lifevac devices

The TGA has its work cut out for it when it comes to policing overseas platforms selling counterfeit medical devices.

Categories Buying Online, Online Shopping, Shopping Tags Article investigation

Should you trust an AI chatbot with your mental health?

August 30, 2025February 27, 2025 by Jarni
illustration of person being treated by chatbot for their mental health

Millions are using Headspace, Wysa, Youper and other popular therapy chatbots, but can AI replace a professional counsellor?

Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article investigation
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