CHOICE privacy statement

addImageGlobal

As Australia’s leading consumer advocate, we take protecting your privacy very seriously.  This Privacy Statement explains how CHOICE uses and protects any information that you give us when you use a CHOICE Site. When we’re talking about a ‘Site’ we mean any CHOICE website, mobile site, social media site, emails we send, a CHOICE-delivered app, … Read more

Terms and conditions

addImageGlobal

Thanks for visiting choice.com.au. Like any site we have a few house rules, which form our terms and conditions (T&Cs). Basically, these tell you what we expect of you when you use our site. We’ll also let you know what you can expect of us. And of course, there’s some legal stuff in the mix, … Read more

Complaint handling policy

addImageGlobal

We value complaints as they help us to improve our products, services and customer service. CHOICE is committed to consistent, fair and confidential complaint handling and to resolving complaints as quickly as possible. We aim to make it easy for people to make a complaint if they’re dissatisfied and we treat all customers making a … Read more

Accessibility

addImageGlobal

We want everyone who visits our website to feel welcome. What are we doing? To help make our website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone. How are we … Read more