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Jarni

Outback community left with severely limited access to cash

August 30, 2025April 24, 2025 by Jarni
composite shot of road train on the stuart highway and anz atms

This Northern Territory council serves an area bigger than New Zealand, but has only one bank branch left.

Categories Banking, Everyday Banking, Money Tags Article investigation

What MyConnect isn’t telling you 

August 30, 2025April 3, 2025 by Jarni | Molly
myconnect logo with a question mark in the large shadow behind

Salespeople offer to help connect your utilities, but are you getting the best deal from this conflicted company?  

Categories Shopping, Shopping for Services, Utilities Tags Article investigation

‘No compassion’: Viking Cruises refuses refund after cancer recurrence

August 30, 2025March 20, 2025 by Jarni
alex cole and pennhousman and a viking cruise ship

Adelaide couple left $20K out of pocket and fuming at company’s “heartless” response.

Categories Cruises, On Holidays, Travel Tags Article investigation

‘What was stolen?’ Victim of IVF data hack says company has kept them in the dark

August 30, 2025March 19, 2025 by Jarni
genea fertility clinic

Genea patient claims poor communication following hack of extremely sensitive health data.

Categories Consumers and Data, Data Privacy and Safety, Protecting Your Data Tags Article news

Is your bank still investing your money in fossil fuels?

August 30, 2025March 17, 2025 by Jarni
coal smoke stack with big four bank logos

The big four banks – ANZ, NAB, Westpac and CBA – are all pouring money into oil, coal and gas.

Categories Banking, Everyday Banking, Money Tags Article investigation

Uber is dominating, is this good for Aussie consumers?

August 30, 2025March 13, 2025 by Jarni
illustration of car and smartphone with car tracking app and uber logo

In the past we said Uber was good for competition, now Australia is the most Uber-dense market in the world

Categories Cars, General, Transport Tags Article investigation

Should you trust an AI chatbot with your mental health?

August 30, 2025February 27, 2025 by Jarni
illustration of person being treated by chatbot for their mental health

Millions are using Headspace, Wysa, Youper and other popular therapy chatbots, but can AI replace a professional counsellor?

Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article investigation

Businesses should be forced to accept cash, consumers say

August 30, 2025February 26, 2025 by Jarni
person taking australian banknotes out of wallet

97% of people surveyed by CHOICE say stores shouldn’t be allowed to turn down physical money for essentials.

Categories Banking, Everyday Banking, Money Tags Article news

Essential groceries to be price-capped for remote First Nations communities

August 30, 2025February 11, 2025 by Jarni
first nations remote communities with groceries and closing the gap logo

Prime Minister cites CHOICE investigation in decision to bring down prices.

Categories Everyday Shopping, Shopping, Supermarkets Tags Article news

A dark side of the electric vehicle boom

August 30, 2025December 24, 2024 by Jarni
nickel factories in indonesia

Tesla, Ford and Volkswagen all buy nickel from Indonesia, where environmental and human rights concerns are growing.

Categories Cars, Eco Friendly, Transport Tags Article investigation
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