Outback community left with severely limited access to cash
This Northern Territory council serves an area bigger than New Zealand, but has only one bank branch left.
Everyday Banking
Is your bank still investing your money in fossil fuels?
The big four banks – ANZ, NAB, Westpac and CBA – are all pouring money into oil, coal and gas.
Businesses should be forced to accept cash, consumers say
97% of people surveyed by CHOICE say stores shouldn’t be allowed to turn down physical money for essentials.
New rules force big businesses to combat scams
Banks, telcos and social media platforms face fresh obligations to protect Australians after new anti-scam laws pass Parliament.
HSBC Bank no help as scammers steal $23 million
ASIC is taking the bank to court for failing to protect customers.
Sneaky card surcharges hitting two-thirds of Australians’ pockets
CHOICE survey reveals that while most people don’t expect to pay more when paying via debit card, surcharges are common.
Government’s Scams Prevention Framework calls for fines of up to $50 million
Proposed anti-scam laws to hold banks, tech platforms and telcos accountable.
Banks continue to leave scam victims in the lurch
The big four are doing very little to prevent scams or help victims, and smaller banks are no different.
Banks and lenders failing one in three in financial distress
ASIC slams ‘cookie-cutter’ responses to customer hardship.
This pensioner lost everything when his bank accounts were hacked
The scammer posed as a member of WA’s Cyber Security Unit, and banks didn’t detect the scam or recover the funds.