How to avoid getting caught up in the pet scam boom
Pet scams have exploded in the wake of COVID-19. Here’s what to look out for and what to do if you’ve been ripped off.
Article investigation
Experts sound alarm on complex household energy tariffs
Households are being advised to avoid electricity plans with ‘demand pricing’, traditionally reserved for large businesses.
Consumer awareness growing around carbon credentials
A CHOICE survey reveals that consumers notice carbon claims and they sometimes influence purchase decisions. But how reliable are they?
New government commits to BNPL regulation
CHOICE and consumer groups welcome the Financial Services Minister’s commitment to regulate the buy now, pay later sector.
Transgender people facing ‘unacceptable’ discrimination from insurance industry
Some trans and gender-diverse Australians are facing exclusion, higher premiums and no guarantees of cover.
Online consumers harmed by ‘dark patterns’ in web design
New research shows people are experiencing harm due to deceptive web design, also known as ‘dark patterns’.
NDIS recipient information hacked in major data breach
Personal identification and sensitive health information of recipients of the National Disability Insurance Scheme hacked.
Finfluencers and your super
The rise of finfluencers highlights a need for accessible and reliable financial advice.
From pet food to cereal, see which products are suffering ‘shrinkflation’ in 2022
When it comes to choosing a product, size matters – so watch out for shrinking packet sizes, coming to a store near you.