Can you trust AI to recommend products?
Find out how reliable popular chatbots are when it comes to suggesting your next purchase.
Shopping
Groceries cost more than twice as much in remote First Nations communities
CHOICE investigates food prices in parts of the NT and WA to see how they compare to capital cities.
The cheaper supermarket home-brand products that outperform big-name brands
CHOICE testing reveals how you can get more for less with own-brand products from the major supermarkets.
Government vows to ban unfair business practices
Dodgy tactics like subscription traps, dynamic pricing and pre-selecting extras at checkout could soon be illegal.
Temu explained: Is it worth using?
Is Temu legit? Here’s everything you need to know, with verdicts from experts and shoppers.
Aussies still struggling to get refunds for faulty products
We’re legally entitled to certain remedies if a product fails, but a recent CHOICE survey reveals that the reality isn’t that simple.
EnergyAustralia pays $14 million for misleading customers on pricing
After issuing several infringement notices to smaller retailers, the ACCC has won its first case against one of the ‘big three’.
Coles and Woolworths accused of misleading shoppers
The ACCC is taking both supermarkets to court for ‘prices dropped’ and ‘down, down’ offers.
The new PayPal scam to watch out for
Scam messages are appearing on the popular platform. Here’s how to stay safe.
Receipt refusal: Shoppers don’t want to hand over personal data for receipts
Retailers such as Chemist Warehouse and Lorna Jane aren’t giving people the option of paper receipts.