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Consumer Rights and Advice

Door-to-door solar sales targeted in ‘super complaint’ to the regulator

August 30, 2025April 17, 2025 by Andy Kollmorgen
solar panel technician installing panel on australian home

The Consumer Action Law Centre wants to see misleading solar sales and similar operations put out of business. 

Quick links: Make A Complaint Your Rights
Categories Consumer Rights and Advice, Shopping, Your Rights Tags Article news

How to avoid dangerous Easter products these holidays

August 30, 2025April 10, 2025 by Liam Kennedy
illustration of easter eggs hot cross buns light up toy and showbag

Novelty toys and other items popular at this time of year don’t always meet standards. Here’s how to stay safe.

Quick links: Make A Complaint Your Rights
Categories Consumer Rights and Advice, Shopping, Your Rights Tags Article explainer

Long-term funding failure for legal assistance organisations

August 30, 2025January 16, 2025 by Andy Kollmorgen
illustration of several people unable to access legal aid

Despite a $3.9 billion support package, many legal needs are still likely to be unmet. 

Quick links: Make A Complaint Your Rights
Categories Consumer Rights and Advice, Shopping, Your Rights Tags Article investigation

The shoddy products and gimmicky gadgets we won’t be buying in 2025

August 30, 2025January 8, 2025 by Margaret Rafferty
four of the products we do not need and two button batteries

From cheap and dangerous to expensive and useless, these are the product types we’ll be avoiding this year.

Quick links: Make A Complaint Your Rights
Categories Consumer Rights and Advice, Shopping, Your Rights Tags Article list

CHOICE wins in 2024: Looking back on the year that was

August 30, 2025December 19, 2024 by Andy Kollmorgen
illustration of trophy surrounded by choice wins

The fight for consumer rights continues, but there are some signs of progress. 

Quick links: Make A Complaint Your Rights
Categories Consumer Rights and Advice, Shopping, Your Rights Tags Article investigation

CHOICE’s biggest stories of 2024

August 30, 2025December 18, 2024 by Alice Richard
megaphone and choice logo

The investigations, research and tests that made the news – and made a difference – this year.

Quick links: Make A Complaint Your Rights
Categories Consumer Rights and Advice, Shopping, Your Rights Tags Article list

How to avoid dangerous products this Christmas

August 30, 2025December 16, 2024 by Liam Kennedy
person in appliance store shopping for an iron

New data reveals Australians are overestimating their consumer protections during the busy shopping season. See how you can stay safe.

Quick links: Make A Complaint Your Rights
Categories Consumer Rights and Advice, Shopping, Your Rights Tags Article news

Expert tips for shopping the Boxing Day sales

August 30, 2025December 6, 2024 by Alice Richard
colourful shopping bags

Avoid sales fails and grab a genuine bargain with our top tips for the sales season.

Quick links: Make A Complaint Your Rights
Categories Consumer Rights and Advice, Shopping, Your Rights

Best and worst appliance stores in 2024

August 30, 2025November 21, 2024 by Matthew Steen
woman buying phone instore with a sales person

We surveyed over 3500 Australians about their experiences buying electrical appliances online and instore.

Quick links: Make A Complaint Your Rights
Categories Consumer Rights and Advice, Shopping, Your Rights Tags Article multiple product

The worst products of 2024

August 30, 2025November 15, 2024 by Alice Richard | Pru Engel
illustration_of_five_worst_products_and_thumbs_down

These duds and disappointments are some of the poorest performers our experts have seen over the past year.

Quick links: Make A Complaint Your Rights
Categories Consumer Rights and Advice, Shopping, Your Rights Tags Article list
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