Shopping

A chance find reveals the long history of a hot button consumer issue.

Social media is bombarding users with offers of support, but experts question whether it's helping.

Emails obtained by CHOICE show the broadcaster's incomprehension of gambling ad regulations.

Questions have arisen about the certification that signals businesses are socially and environmentally conscious.

The need to constantly switch plans as energy retailers turn better offers into worse ones indicates an unhealthy market.

Many energy retailers are still failing those in hardship. 

The regulator agrees consumers may be deceived or misled by false savings messages. 

Consumer advocates are advising consumers to be cautious when it comes to bundled energy offers.

What can you do if your Christmas gift or Boxing Day sale bargain turns out to be a dud?

They're a great last-minute present idea, but there are some pitfalls to avoid. Plus, how to make your money go further. 

Reduce festive season stress with these tips to slash the cost of the big Christmas shop.

The presents to buy this festive season – and the ones to avoid. 

Toys, treats and costumes are ghosting safety standards. Don’t let a nightmare purchase haunt you this spooky season.

CHOICE staff members look back on 20 years of the Shonky Awards and reveal their favourite lemons.

Calling out duds, counting toilet paper. Why the Shonkys have never been more vital.

Our Shonky Awards have led to some amazing wins for consumers. Here are some of the greatest hits.