When goods aren’t fit for purpose
It pays to know your legal rights when it comes to products that don’t do what they should.
Your Rights
Customers still buying extended warranties they don’t need – survey
Our research shows that one in five customers buy an extended warranty, despite existing warranty rights under consumer law.
Rather than recalling unsafe products, why not ensure they’re safe in the first place?
Businesses, not consumers, should be responsible for managing product safety risks
5 product safety battles we’re still fighting
CHOICE is still pushing for reforms on these five issues to protect consumers against unsafe products.
Five product safety wins CHOICE helped deliver
As we continue to celebrate 60 years of CHOICE, we look back at some of our biggest wins.
COVID-19 lockdown and suspicious price hikes on big ticket items
We tracked whitegoods retailers’ daily prices and pinpointed some very timely price increases.
5 ways to take control of your consumer rights
Here are our top five things you can do right now to take control of your consumer rights, from getting the best deal to using your voice.
CHOICE CEO calls out businesses taking advantage of the COVID-19 coronavirus
Op-ed: Alan Kirkland says watch out for misleading advertising, price gouging and shonky health claims.
Consumer product safety in the UK
The head of consumer protection policy at our UK sister organisation explains how general safety laws help protect UK citizens.