Telemarketers and door-to-door sales
What can you do to discourage unwanted telephone and door-to-door sales?
Your Rights
What to do when a company collapses
Our guide to your rights for unreceived goods when a business goes bust.
How to ask for a refund
Not sure if you’re entitled to a refund for an event or service? Here’s what you need to know.
How to handle a pushy salesperson
What to do when salespeople try to stop you from walking away from a sale.
Your rights when you receive goods or services you didn’t ask for
These are called unsolicited supplies, and you don’t have to pay if you didn’t order them.
Consumer law and third-party sellers
Can businesses trading online dodge their legal obligation to provide a refund, repair or replacement?
10 ways to protect yourself from buying unsafe products
How to avoid being stuck with a dangerous dud.
