7 out of 10 Australians misunderstand extended warranties and their rights
CHOICE survey finds many consumers falsely believe buying an extended warranty gives them extra consumer protections.
Your Rights
World Consumer Rights Day 2023: Our top tips for transitioning to cleaner energy
We share our most useful advice for switching to cleaner and more efficient energy practices.
Op-ed: Companies have no qualms telling straight-out lies
Companies lie to protect themselves and show no shame when they are caught out.
Refunds, returns and repairs – your rights explained
Have you bought a product that’s faulty or not quite right? Get to know your rights.
Five ways CHOICE made a difference to consumers in 2022
Want to know how we’ve helped you this year? We recap the biggest wins of 2022 that consumers made possible.
CHOICE staff share their favourite Shonkys moments
The moments that captured our hearts over 16 years of Shonky Awards.
What to do if you’re having trouble paying your electricity, gas or water bill
With utility bills consuming more of the household budget, it’s important to know your rights.
ACCC takes US-based Fitbit to court for flouting local consumer laws
In its second action against the fitness tracker company, the regulator is seeking penalties and a compliance program.
Your rights when it comes to unfair contract terms
Australian Consumer Law deals with unfair contract terms.