Retailers using smart meters to increase energy bills
New ‘demand charges’ and other tariffs are catching some customers by surprise.
New ‘demand charges’ and other tariffs are catching some customers by surprise.
The fight for consumer rights continues, but there are some signs of progress.
ASIC is taking the bank to court for failing to protect customers.
A new report shows many insurers are doing a poor job of managing dispute resolution.
An update to the Migration Act allows workers to blow the whistle on employers who do the wrong thing without jeopardising their visas.
The company recently announced that financial services ads will be subject to a verification process starting next year.
There are some checks you can do to avoid donating to organisations that may not be trustworthy.
AFCA has ruled in favour of policyholders in cases where insurers have made mistakes in calculating premiums.
In a case that ended up with the OAIC, a real estate agency published a renter’s personal information in an act of retaliation.
They also think energy retailers offer worse value for money than supermarkets, with many struggling with unexpectedly high bills.