November 22, 2024
CHOICE experts’ top picks for Christmas gifts
The presents to buy this festive season – and the ones to avoid.
Shopping
Know your rights, know when you’re being manipulated, and most of all know where to sniff out the best bargains.
November 21, 2024
Best and worst appliance stores in 2024
We surveyed over 3500 Australians about their experiences buying electrical appliances online and instore.
November 15, 2024
Consumers trust energy retailers less than supermarkets and banks
They also think energy retailers offer worse value for money than supermarkets, with many struggling with unexpectedly high bills.
November 11, 2024
Can you trust AI to recommend products?
Find out how reliable popular chatbots are when it comes to suggesting your next purchase.
Everyday shopping
October 31, 2025
CHOICE reveals the leading brands for barbecues, fridges, vacuums, dryers and more
Discover our top picks for best brands based on our expert testing and detailed research.
October 28, 2025
World Cup ticket scandal: FIFA-sanctioned scalping sees prices soar past $35,000
Fans and industry experts call out FIFA's fees on uncapped ticket resales for the 2026 tournament.
October 23, 2025
DoorDash, Milkrun and Uber Eats grocery prices compared: What’s the cost of convenience?
A CHOICE investigation finds you could pay 40% more for some grocery items ordered through delivery apps.
October 2, 2025
CHOICE survey: More people using unit pricing, but price labels still too confusing
Unit pricing can help you make your food budget go further, but many people are not getting the most from this system.
Online shopping
October 31, 2025
What’s it really like to be an Amazon delivery driver?
The Fair Work Commission now has some power over the gig economy, but many drivers remain underpaid and overworked.
October 20, 2025
Everything you need to know for Black Friday and Cyber Monday 2025
Our guide to this year's season of these popular sales.
September 25, 2025
Dodgy Derila: The nightmare pillow brand that outraged customers globally
Australians lost sleep over misleading claims and shady online sales tactics.
July 24, 2025
Refund nightmare: The ‘ghost stores’ where it’s a fight to get your money back
Buy from these 'local' retailers and get ready to spend more money chasing a refund.
Packaging, labelling and advertising
October 3, 2025
Is this what 25 years of shrinkflation looks like?
A chance find reveals the long history of a hot button consumer issue.
August 14, 2025
Are targeted ads for mental health apps doing more harm than good?
Social media is bombarding users with offers of support, but experts question whether it's helping.
July 31, 2025
Exclusive: Foxtel’s questionable attempt to justify gambling rule breach
Emails obtained by CHOICE show the broadcaster's incomprehension of gambling ad regulations.
June 18, 2025
B Corps: Real change or just more greenwashing?
Questions have arisen about the certification that signals businesses are socially and environmentally conscious.
Shopping for services
September 22, 2025
Energy regulator’s new ‘better offer’ rules won’t fix deeper problems with the market
The need to constantly switch plans as energy retailers turn better offers into worse ones indicates an unhealthy market.
September 11, 2025
Thousands of energy disconnections could have been prevented
Many energy retailers are still failing those in hardship.
August 19, 2025
ACCC to act on CHOICE energy retailers ‘super complaint’
The regulator agrees consumers may be deceived or misled by false savings messages.
July 21, 2025
Energy plans bundled with extras like Qantas points or Netflix might not add up
Consumer advocates are advising consumers to be cautious when it comes to bundled energy offers.
Shopping for special occasions
December 5, 2024
Got a dud product this festive season? Here are your rights
What can you do if your Christmas gift or Boxing Day sale bargain turns out to be a dud?
December 4, 2024
Read this before you buy a gift card
They're a great last-minute present idea, but there are some pitfalls to avoid. Plus, how to make your money go further.
November 26, 2024
6 ways to save on your Christmas groceries
Reduce festive season stress with these tips to slash the cost of the big Christmas shop.
November 22, 2024
CHOICE experts’ top picks for Christmas gifts
The presents to buy this festive season – and the ones to avoid.
Your rights
October 28, 2025
Halloween warning: How to avoid a product safety scare
Toys, treats and costumes are ghosting safety standards. Don’t let a nightmare purchase haunt you this spooky season.
October 24, 2025
Our favourite Shonkys of all time
CHOICE staff members look back on 20 years of the Shonky Awards and reveal their favourite lemons.
October 10, 2025
20 years later, the Shonkys are more important than ever
Calling out duds, counting toilet paper. Why the Shonkys have never been more vital.
October 8, 2025
10 times the Shonkys delivered for Australians
Our Shonky Awards have led to some amazing wins for consumers. Here are some of the greatest hits.