Unclear supermarket ‘specials’ are confusing shoppers
New CHOICE survey says shoppers find it hard to identify a true discount.
Shopping
The hard-to-reach businesses frustrating Australians
We put companies you said were the hardest to reach, including Qantas, Telstra and Aldi, to the test. Here’s what happened.
Experts alarmed as energy companies promote crowdfunding
Are energy companies dodging financial hardship obligations?
Can you get your money back if a festival line-up changes?
Ticket holders want refunds after Placebo and Deep Purple drop out of the Pandemonium Rocks festival.
Why tickets to your favourite live events may soon cost you thousands
Dynamic or ‘demand’ ticket pricing is applied for the Australian Open and Grand Prix. Music and live gigs could be next.
Overpriced and underperforming: The pricey products that flunked our tests
From stick vacs to TVs, these premium-priced products delivered bargain-bucket performance.
How long should your household appliances last?
We look at the lifespan of washers, fridges, TVs, phones and more, and when you should repair versus replace.
10 grocery items hit by shrinkflation in 2024
Easter treats, breakfast staples and cleaning products are among the latest to get smaller and more expensive.
Shonky winner Bloomex fined $1 million for misleading customers
The prominent online florist manipulated star ratings, launched fake promotions and added sneaky charges before checkout.