I've worked for CHOICE for roughly 20 years, from customer service to testing and content production and now to Director of Reviews and Testing, which conducts all the testing content for CHOICE. My background in IT started my path in testing for CHOICE Computer, but CHOICE has a strong call for me because of two core elements - it's a for-purpose business that is mission driven. That mission attracts a range of passionate people, including our staff and members alike, dedicated to making Australia more fair, safe and just for Australian consumers.  My educational background is in Ethics and I currently sit as a council member on the Standards Australia Council, representing CHOICE. I'm also one of the people that add up the energy and carbon credits to make sure we stay carbon neutral. You can find me on LinkedIn.

In my current role I manage a range of product review projects for CHOICE. Most product reviews are done here in the CHOICE labs, but my focus is on those projects where we partner with external labs or data sources.  For some product types, CHOICE doesn't have the facilities to perform testing, and usually it wouldn't be practical or economic for us to build them. So we partner with other expert labs for some tests, including solar panels, electric heaters, air purifiers and detergents. For some other projects we make use of government energy registry data, including air conditioners and heat pump hot water systems. I also manage our testing services through our commercial arm, Test Research, and I'm CHOICE's NATA Authorised Representative for all matters relating to to our lab's formal accreditations. I'm involved with the standards committee for air conditioners. I often liaise with government and industry in areas such as product safety and regulation.  In over 20 years at CHOICE, I've had a variety of positions, writing content and managing lab teams for a wide range of products, including children's products, kitchen appliances, laundry appliances, garden power tools and more. My background is in science and technology. I have a science degree from the University of Sydney and I had a 15-year career in IT before joining CHOICE in 2004. CHOICE lets me exercise both sides of my brain; there's nothing I like better than diving into a stack of technical data and turning it into useful, consumer-friendly info for you, our members. (Though sampling pizza and scones from our oven testing is pretty nice, too.) You can find me on Twitter (X) and LinkedIn.

As a test coordinator at CHOICE I test a large range of home appliances in our labs, from espresso machines and kettles to vacuums, lawnmowers, pressure cleaners and more. I love my work because it allows me to use a hands-on approach to learn about a large range of products in the Australian market, and also gives me a great insight into how products and their respective industries work. It can be difficult for consumers to get a good sense of a product (especially an expensive one) without trying it out or if they only have one or two others to compare it to. When you have the ability to compare 15–20 of the same product at one time, you gain a great insight into their development and the relationships between competing companies. I believe this information is critical for a fair review and to help people buy goods that are worth their price tag. Before starting at CHOICE I studied agricultural science at the University of Sydney where I focused on plant genomics and molecular lab work. It was there that I learned my love of the scientific method and lab work, which is something I bring to my current role. It feels good to play a role in CHOICE's commitment to protect consumers and their rights. LinkedIn