7 out of 10 Australians misunderstand extended warranties and their rights
CHOICE survey finds many consumers falsely believe buying an extended warranty gives them extra consumer protections.
Jarni
A record 97,000 Australians complained about financial services last year
From issues with insurance claims to banks’ handling of scams, financial complaints hit new highs.
Facial recognition technology in use at major Australian stadiums
Sensitive biometric data is being collected by stadiums across the country, with consumers largely left in the dark.
IAG cops a record $40m fine over insurance pricing failures
Insurance group fails to honour promised discounts on NRMA-branded products.
Taylor Swift ticket rush exploited by illegal ticket scalpers
Ticket scalping websites are already hosting ads for Taylor Swift tickets at illegally inflated prices.
General insurers repay $815 million for broken pricing promises
The corporate regulator ASIC says millions of customers didn’t receive the pricing promised to them by their insurance providers.
Scams targeting Aboriginal and Torres Strait Islander consumers on the rise
The ACCC warns that Aboriginal and Torres Strait Islanders are increasingly becoming the victims of scams, with remote communities facing unique challenges.
What are mental health apps doing with your data?
Academics have raised concerns about the data collection and use policies of some popular mental health apps.
Government announces ‘balanced’ BNPL reforms
Consumer groups and financial counsellors are cautiously optimistic about the long-awaited buy now, pay later reforms.
Youpla compensation resolution ‘within months’
It’s been a heartbreaking wait for victims of the funeral fund’s collapse, who were left out of the Federal Budget.