Financial counsellors sound the alarm about Afterpay Plus
The subscription platform uses Apple Pay, Google Pay or Samsung Pay to activate a loan, and cancellation is discouraged.
Jarni
Victorians with dodgy cars are battling a broken system
Car dealers aren’t honouring consumer guarantees and the tribunal system is failing consumers, says new report.
Complaints about electricity providers skyrocket
Disputed bills and increased energy prices hitting NSW residents hard.
Melbourne-based pharmaceutical company’s bloody business offshore
Australian company CSL exploiting plasma donation laws on the US-Mexico border.
Homeless for Christmas? Discrimination locking First Nations people out of housing
‘They’re not giving it to Blackfellas, that’s just how it is out here.’
Telcos given a deadline to better protect customers in financial hardship
Advocates say reforms should also improve protections for customers experiencing domestic and family violence.
Disgraced business grew rich on Centrelink payments
Exclusive documents show successive federal governments failed to protect First Nations welfare recipients.
Insurers failing customers on claims handling
ASIC report says insurers need to improve on communication, complaint management and treatment of customers.
Medical centres forcing patients to share their personal data
Our Medical, a chain of medical centres, charges patients more if they don’t sign up to their app and rewards program.
Australians pressured to take out BNPL loans they can’t afford
Retailers are exploiting loopholes in lending laws to convince shoppers to take out large buy now, pay later loans.