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Andy Kollmorgen

I'm a long-time investigative journalist who started off in New York City, ended up in Sydney, and likes nothing better than to shine a spotlight on underhanded behaviour in the consumer marketplace. The Investigations Team's work often focuses on financial harm to vulnerable people at the hands of corporations and businesses. I came to CHOICE in late 2010 by way of the Australian Securities and Investments Commission, a role that was preceded by a stint at the Australian Financial Review. I've also been a comms manager for a sales-driven boutique financial services firm in Sydney – an experience that inspired me to apply for the ASIC job. I research and report on a wide range of issues in the consumer marketplace – there never seems to be a shortage of them. I'm a former member of the NSW Fair Trading Advisory Council. You can find me on Twitter and LinkedIn. Recent articles by Andy TPG email cancellations causing chaos, but there may be an upside Cigno payday loan charging 800% declared illegal These are the most complained about businesses in 2023 3 out of 4 Australians harmed by a data breach CHOICE report: Extreme weather putting home insurance out of reach Why are we still paying billions in bank fees?

Pay-on-time energy discounts on the chopping block

February 18, 2019 by Andy Kollmorgen | Alison
couple checking energy bill

Government acts to end a confusing and costly flimflam.

Categories Shopping, Shopping for Services, Utilities Tags Bill Hero promo, chart

The trouble with using ‘buy now, pay later’ services like Afterpay and ZipPay

August 30, 2025February 15, 2019 by Andy Kollmorgen
shopping_online_using_tablet

They may help if you’re cash-strapped, but can pave the way to financial distress.

Categories Credit Cards and Loans, Money, Personal Loans

Kogan refunds and returns policy shows room for improvement

August 30, 2025January 22, 2019 by Andy Kollmorgen
hands_typing_on_laptop_keyboard

Is the online retailer playing fast and loose with Australian consumer guarantees?

Categories Consumer Rights and Advice, Shopping, Your Rights Tags chart

CHOICE report: rental rights in Australia have a long way to go

August 30, 2025December 5, 2018 by Andy Kollmorgen
woman moving into rental home and stacking boxes

Renters live in fear of rent increases or eviction if they ask for repairs.

Categories Money, Property, Renting

Pet owner discovers mould in dog food

August 30, 2025November 30, 2018 by Andy Kollmorgen
dog eating dry dog food from bowl

Royal Canin responds to claims.

Categories Outdoor, Pets, Products

How to lodge a bank dispute

August 30, 2025November 1, 2018 by Andy Kollmorgen
magnifying glass files

Should you be seeking compensation for misconduct?

Categories Banking, Everyday Banking, Money Tags campaign

Holiday timeshare schemes

August 30, 2025September 3, 2018 by Andy Kollmorgen
holiday accommodation on beach

Do holiday timeshare schemes deliver value for money, or do they simply take your money?

Categories Accommodation, Timeshare, Travel

How to find the best high interest savings account

September 1, 2025April 24, 2018 by Andy Kollmorgen
blue piggy bank and interest blocks

Choose the right bank for a term deposit, cash management or internet savings account.

Categories Banking, Money, Savings Options Tags Bank CTA, campaign

Thermomix to pay $4.6m for downplaying burn risks

August 30, 2025April 12, 2018 by Andy Kollmorgen
thermomix

Court judgement follows CHOICE investigation and mass incident report.

Categories All in One Kitchen Machines, home-and-living, kitchen Tags campaign, News, Video

Vendor finance and rent-to-buy schemes

August 30, 2025April 5, 2018 by Andy Kollmorgen
house_made_of_blocks_on_grass_background

Think twice (or thrice) before signing up to these dodgy deals.

Categories Buying, Money, Property
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Find me on @andykollmorgen

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