March 20, 2025
‘No compassion’: Viking Cruises refuses refund after cancer recurrence
Adelaide couple left $20K out of pocket and fuming at company's "heartless" response.
On holidays
Make sure your break doesn’t break you – check in with our holiday experts for essential advice.
Latest
March 18, 2025
Travel scams to avoid this Easter
Planning a holiday? Don’t let these common cons end your Easter early.
March 11, 2025
Proposed aviation customer rights charter not strong enough
CHOICE submission calls for greater clarity, standardised rules and better consumer protections.
November 6, 2024
Is Qantas greenwashing us with its carbon claims?
A complaint filed with the ACCC says terms like 'carbon neutral' and 'sustainable aviation fuels' mislead customers.
Ratings and reviews
Latest
October 15, 2024
5 things that can ruin your summer holiday and how to avoid them
August 29, 2024
The tricky tour tactics Flight Centre uses to make you book
August 26, 2024
Mistreated Australian airline customers finally get some rights
March 28, 2024
Is expensive luggage worth it?
December 19, 2023
Chances your flight will leave on time these holidays? About 50/50
November 14, 2023
What you need to know about driving overseas
October 17, 2023
Can you take medications overseas?
August 1, 2023
Is car hire insurance worth it?
June 29, 2023
How to buy the right suitcase for your next trip
June 28, 2023
How we test luggage
March 21, 2023
Qantas credit deadline extension not good enough
March 14, 2023
What to do if your passport is lost, stolen or damaged
December 1, 2022
Can you get a refund or a credit from your Australian airline?
October 28, 2022
How to rent a car in Australia
October 28, 2022
How we assess car hire services
August 17, 2022