EnergyAustralia pays $14 million for misleading customers on pricing
After issuing several infringement notices to smaller retailers, the ACCC has won its first case against one of the ‘big three’.
Shopping for Services
How Bring Your Bills Day is making a big difference
A community event is helping residents to increase their financial literacy and pay their bills.
Save on your energy bill
Do it yourself, or have someone do it for you – finding the best energy provider doesn’t have to be a hassle.
Are you paying more than other customers for the same energy plan?
The pricing strategies of Momentum, Origin and other energy retailers make it hard to know if you’re getting the best deal.
How does the government’s $300 energy rebate work?
Everything you need to know about the rebate, plus some extra tips to keep your bills down.
Experts alarmed as energy companies promote crowdfunding
Are energy companies dodging financial hardship obligations?
‘People are being put in incredible danger’: Essential services failing to protect privacy
Family violence perpetrators are gaining access to private details that endanger victim/survivors.
Delayed deliveries – what are your rights?
You ordered something, and you haven’t received it. Here’s what to do.
Complaints about electricity providers skyrocket
Disputed bills and increased energy prices hitting NSW residents hard.
How hard is it to switch electricity companies?
It’s easier than you might think – and you don’t even have to pick up the phone to do it.