The best fee-free bank accounts
Getting stung just for keeping your money in the bank? Free yourself from fees with these wallet-friendly transaction options.
Banking
The basic check banks aren’t doing to prevent scams
Account name matching has prevented thousands of scams in other countries, but Australian banks have yet to get on board.
Your bank helped pay the scammers. Should it be held liable?
A couple in their 80s lost their savings in a known investment scam, yet the bank facilitated the transaction without checking.
Why are we still paying billions in bank fees?
The big banks posted sky-high profits during a cost-of-living crisis. Why are we still paying $3.2 billion in fees?
CHOICE suggests changes to savings accounts to make banking fairer
Our submission to the ACCC deposits inquiry outlines ways to help consumers get better returns on their savings.
ASIC report finds banks are failing scam victims
When scammers target you for your money, your bank is unlikely to be of much help.
ACCC launches inquiry into bank interest rates
Home loan rates are on the rise, but the rates for customer deposits haven’t kept up.
Banks and insurers called on to prevent financial abuse in family violence situations
Report urges financial service providers to ensure their products aren’t used in financial abuse and family violence situations.
BOQ exchange rate margin costs customer thousands
Processing a foreign transaction through your bank is rarely a good idea, as a Bank of Queensland customer recently found out.
Regional bank branch closures affect marginalised Australians
A total of 575 bank branches closed between 2017 and 2021, leaving many customers in the lurch.