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Phones

Calls for more consumer support following 3G shutdown

August 30, 2025March 11, 2025 by Liam Kennedy
senior_person_about_to_use_an_older_smartphone

Politicians say the government and telcos should do more to address lost mobile coverage.

Quick links: Landline Phones Mobile Phones Phone Plans
Categories Electronics and Technology, Mobile Phones, Phones Tags Article explainer

Telcos must do more to stop domestic and family violence

August 30, 2025November 5, 2024 by Andy Kollmorgen
concerned person at home looking at their smartphone

The government has announced that voluntary rules to protect victim-survivors will be made mandatory. 

Quick links: Landline Phones Mobile Phones Phone Plans
Categories Electronics and Technology, Mobile Phones, Phones Tags Article investigation

Disgraceful sales tactics land Optus in court

August 30, 2025November 1, 2024 by Andy Kollmorgen
optus logo surrounded by several yeses

The telco giant’s commission-driven sales blitz targeted remote First Nations communities and people with mental disabilities. 

Quick links: Landline Phones Mobile Phones Phone Plans
Categories Electronics and Technology, Mobile Phones, Phones Tags Article news

Retailers selling phones that could stop working properly within weeks

August 30, 2025October 16, 2024 by Liam Kennedy
illustration of hands making an emrgency call on a smartphone

Brands including Coles and Boost have recently sold devices that could lose crucial services after the 3G shutdown.

Quick links: Landline Phones Mobile Phones Phone Plans
Categories Electronics and Technology, Mobile Phones, Phones Tags Article explainer

How to clean your smartphone

October 10, 2024 by Peter
person_cleaning_phone_with_microfibre_cloth

Germs can survive on surfaces, and that includes your smartphone.

Quick links: Landline Phones Mobile Phones Phone Plans
Categories Electronics and Technology, Mobile Phones, Phones Tags Article explainer, coronavirus donate, coronavirus topic

Using 4G? The 3G shutdown could still affect you

August 30, 2025August 15, 2024 by Liam Kennedy
closeup of someone dialling 000 on smartphone

Thousands of phones could be left unable to call triple zero. See if yours will be one of them.

Quick links: Landline Phones Mobile Phones Phone Plans
Categories Electronics and Technology, Mobile Phones, Phones Tags Article explainer

Telco customers aren’t happy, but rarely complain… why?

August 30, 2025August 2, 2024 by Brendan
person cutting cord on phone with scissors

Many Australians don’t do anything when their phone or internet services stop working. New research looks at why.

Quick links: Landline Phones Mobile Phones Phone Plans
Categories Electronics and Technology, Mobile Phones, Phones Tags Article news

First look: Google Pixel 8a

August 30, 2025July 5, 2024 by Elias
Google Pixel 8a phones on blue background

Google’s baby of the bunch is no baby at all.

Quick links: Landline Phones Mobile Phones Phone Plans
Categories Electronics and Technology, Mobile Phones, Phones Tags Article single product

Tips and tricks to limit screen time

August 30, 2025June 27, 2024 by Margaret Rafferty
child watching movie or gaming on smartphone

Worried about you child’s screen time? We spoke with parents and experts to find out how to tackle this thorny issue. 

Quick links: Landline Phones Mobile Phones Phone Plans
Categories Electronics and Technology, Mobile Phones, Phones Tags Article explainer

Australia’s best mobile phone plan providers

August 30, 2025June 14, 2024 by Denis
closeup of smartphone showing full coverage

See how the big three telcos (Telstra, Optus and Vodafone) compare with other providers for reliability, coverage and value for money.

Quick links: Landline Phones Mobile Phones Phone Plans
Categories Electronics and Technology, Phone Plans, Phones
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