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Liam Kennedy

I joined CHOICE in March 2022, with a background in production and journalism gained through work in daily news radio and podcasting. I have a Bachelor of Communication (Journalism) and Bachelor of Arts in International Studies from the University of Technology Sydney. I also completed exchange studies at Gifu University, Japan. As a journalist with the Editorial & Investigations team, I create accessible content that answers consumers' most burning questions, from which scams to be aware of and how to save money, to whether new services and products are worth using and how the latest developments in consumer news could affect them. You can find me on Twitter and LinkedIn. Recent articles from Liam Will you get the same prices at Aldi's new Corner Stores? 5 tax scams you need to know about Loyalty program customers warned over latest impersonation scam How wood fires compare to other forms of heating Rising cost of electricity will improve solar payback times How to avoid and report scams

Qantas ordered to pay $100 million in fines for cancelled flights

August 30, 2025October 9, 2024 by Liam Kennedy
qantas plane flying in sky

The airline will pay the penalty on top of $20 million in compensation to consumers.

Categories Airlines, On Holidays, Travel Tags Article news

Soundbars to avoid buying

August 30, 2025October 8, 2024 by Alice Richard | Liam Kennedy | Jason Treuen
worst soundbars

Check 1, 2? These models set the bar lowest in our lab tests.

Categories Electronics and Technology, Home Entertainment, Home Theatre Systems Tags Article list

Aussies still struggling to get refunds for faulty products

August 30, 2025October 2, 2024 by Liam Kennedy
woman opening box containing purchase looking dissatisfied

We’re legally entitled to certain remedies if a product fails, but a recent CHOICE survey reveals that the reality isn’t that simple.

Categories Consumer Rights and Advice, Shopping, Your Rights Tags Article explainer

The new PayPal scam to watch out for

August 30, 2025September 13, 2024 by Liam Kennedy
scam sms and paypal logo

Scam messages are appearing on the popular platform. Here’s how to stay safe.

Categories Buying Online, Online Shopping, Shopping Tags Article explainer

Avoid this air fryer mistake to prevent disaster

August 30, 2025September 9, 2024 by Liam Kennedy
illustration of air fryer on fire

Roger’s air fryer damaged his kitchen wall – are you using yours safely?

Categories Benchtop Cooking, home-and-living, kitchen Tags Article explainer

Most Australians want tougher privacy laws following data breaches

August 30, 2025September 5, 2024 by Liam Kennedy
illustration of padlocked personal information document

With a recent breach affecting almost 13 million people, consumers are demanding change.

Categories Consumers and Data, Data Laws and Regulation, Protecting Your Data Tags Article news

Why the best banks for saving aren’t the ones you’d expect

August 30, 2025September 2, 2024 by Liam Kennedy
person at home checking their bank account and holding a statement

Most deposit accounts offering the best rates come from little-known institutions.

Categories Banking, Money, Savings Options Tags Article explainer

The tricky tour tactics Flight Centre uses to make you book

August 30, 2025August 29, 2024 by Liam Kennedy
flight centre logo surrounded by deals advertising and countdown

The company makes some bookings a race against the clock when it really isn’t.

Categories Advice, On Holidays, Travel Tags Article news

Five steps to take if you’ve been scammed

August 30, 2025August 26, 2024 by Liam Kennedy
person_speaking_to_a_financial_counsellor_over_the_phone

Think you might’ve fallen foul of a scam? Find out how to report and limit your losses.

Categories Consumers and Data, Data Privacy and Safety, Protecting Your Data Tags Article explainer

AI voice scams: What you need to know

August 30, 2025August 26, 2024 by Liam Kennedy
scammer_using_headset_and_laptop

With the latest phone scams, it’s even harder to spot fact from fake.

Categories Consumers and Data, Data Privacy and Safety, Protecting Your Data Tags Article explainer
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