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Liam Kennedy

I joined CHOICE in March 2022, with a background in production and journalism gained through work in daily news radio and podcasting. I have a Bachelor of Communication (Journalism) and Bachelor of Arts in International Studies from the University of Technology Sydney. I also completed exchange studies at Gifu University, Japan. As a journalist with the Editorial & Investigations team, I create accessible content that answers consumers' most burning questions, from which scams to be aware of and how to save money, to whether new services and products are worth using and how the latest developments in consumer news could affect them. You can find me on Twitter and LinkedIn. Recent articles from Liam Will you get the same prices at Aldi's new Corner Stores? 5 tax scams you need to know about Loyalty program customers warned over latest impersonation scam How wood fires compare to other forms of heating Rising cost of electricity will improve solar payback times How to avoid and report scams

Using 4G? The 3G shutdown could still affect you

August 30, 2025August 15, 2024 by Liam Kennedy
closeup of someone dialling 000 on smartphone

Thousands of phones could be left unable to call triple zero. See if yours will be one of them.

Categories Electronics and Technology, Mobile Phones, Phones Tags Article explainer

Hard to reach, stuck on hold, no resolution: Join our call to fix bad customer service

August 30, 2025August 8, 2024 by Liam Kennedy
person selecting a one star rating

Consumers say customer support is slipping. New legislation could make businesses do better.

Categories Consumer Rights and Advice, Make A Complaint, Shopping Tags Article explainer

Tech at tax time: What you can claim to boost your return

August 30, 2025July 17, 2024 by Liam Kennedy
smartphone wireless router portable storage laptop

Laptops, phones and other tech you use for work can reduce your taxable income.

Categories Financial Planning and Investing, Money, Tax Payments

Complaining on social media? Watch out for these scam accounts

August 30, 2025July 1, 2024 by Liam Kennedy
qantas virgin and rex airlines account screens with fake stamps

Aggrieved travellers are a major target in a scam that’s got social media platforms worried.

Categories Airlines, On Holidays, Travel Tags Article news

The two things stopping Australians using AI and the internet more

August 30, 2025June 18, 2024 by Liam Kennedy
Digital Lives of Australians report cover on grey

Concerns about scams and cyber security are keeping people away from new tech.

Categories Consumers and Data, Data Laws and Regulation, Protecting Your Data Tags Article news

Hungry Jack’s Garfield toy recalled in latest button battery safety fail

August 30, 2025June 14, 2024 by Liam Kennedy
garfield_hungry_jack_toy_front_and_button_batteries

Consumer regulators have urged customers to return the toy for a replacement with no batteries.

Categories Avoiding Common Dangers, Babies and Kids, Children and Safety Tags Article news

What your robot vacuum knows about you

August 30, 2025June 13, 2024 by Liam Kennedy
two_people_reading_and_talking_in_the_background_whie_robot_vacuum_cleans

These devices collect a lot of dirt – they also clean. Here’s what they could have on you and how you can protect your privacy.

Categories Consumers and Data, Data Collection and Use, Who Has Your Data Tags Article explainer

How to dispose of your mattress and pillow

August 30, 2025June 12, 2024 by Liam Kennedy
couple removing old mattress from bed

Find out how you can get rid of these bulky items and plump up your environmental credentials while you do it.

Categories Bedroom, home-and-living, Mattresses Tags Article explainer

6 ways to spot a scam shopping site

August 30, 2025May 30, 2024 by Liam Kennedy
Scam websites LEAD 1

Think an online store might be fake? Here’s how to identify and report a scam website.

Categories Buying Online, Online Shopping, Shopping Tags Article explainer

5 tax scams to watch out for this year

August 30, 2025May 9, 2024 by Liam Kennedy
woman_looking_over_finances_tax

The most common scams targeting you at tax time and how to avoid them.

Categories Financial Planning and Investing, Money, Tax Payments Tags Article explainer
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