Car hires

Hertz Car Hire review

Hertz Car Hire

CHOICE Expert Rating

49%
What is the CHOICE Expert Rating?
Good points

Good Points

  •   Battery electric vehicles available
  •   They make it clear that the Damage Waiver is not comparable to comprehensive car insurance
  •   They make it clear that renters should conduct a pre-rental inspection for damage
  •   Charges to renter's credit card are limited to within 60 days of vehicle return
Bad points

Bad Points

  •   Time limit 'in most cases 60 days' for charges to renter's credit card after the vehicle return
  •   Toll admin fee is not quantified
  •   Additional cleaning fees are not quantified
  •   Cost of $0 liability cover option is not shown
  •   They don't make it clear that renters should conduct a post-rental inspection for damage
  •   Additional cover options are difficult to understand/compare
  •   'Adventurous Things' cover option does not specify inclusions

Test results

CHOICE Expert Rating
49%
Ease of use score
34%
Contract score
55%

Specifications

Minimum rental age
varies by vehicle
Credit card charge duration
60 days
Unsealed roads
Website
hertz.com.au

Features

Carbon emissions data
Electric vehicles
Hybrid vehicles
Phone app
Collision Damage Waiver
$5,500.00
Additional Collision Damage Waiver
$0 CDW for $40 per day includes cover for glass and tyres. Roadside assist for $3 per day.
Roadside assistance
Snow driving

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