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Best Appliance Store Reviews

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Appliance store reviews

Last updated: 18 November 2025
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Matthew Matthew

Our survey results reveal the instore and online shops for buying electrical appliances. We asked over 3500 CHOICE supporters for their opinion on whether they are satisfied with various retailers in Australia, including Myer, JB Hi-Fi, Harvey Norman, E&S Trading, Amazon, Appliances Online and more.

Retailers are listed twice if there is an online and brick-and-mortar version of the store.

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Matthew

Matthew Steen is the Director of Reviews and testing, which conducts all the testing content for CHOICE. He has worked for CHOICE for more than 20 years, from customer service to testing and content production. Matthew is driven to work at CHOICE for its mission, and the people that it attracts, from staff to members, all dedicated to making Australia more fair, safe and just. Matthew represents CHOICE as a council member on the Standards Australia Council. He is also responsible for ensuring CHOICE stays carbon neutral. Matthew has a Bachelor of Humanities in Ethics from Queensland University of Technology.  Find Matthew on LinkedIn.

Matthew Steen is the Director of Reviews and testing, which conducts all the testing content for CHOICE. He has worked for CHOICE for more than 20 years, from customer service to testing and content production. Matthew is driven to work at CHOICE for its mission, and the people that it attracts, from staff to members, all dedicated to making Australia more fair, safe and just. Matthew represents CHOICE as a council member on the Standards Australia Council. He is also responsible for ensuring CHOICE stays carbon neutral. Matthew has a Bachelor of Humanities in Ethics from Queensland University of Technology.  Find Matthew on LinkedIn.