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Harvey Norman online store

Harvey Norman online store

Bunnings physical store

Bunnings physical store

Winning Appliances physical store

Winning Appliances physical store

Appliances Online online store

Appliances Online online store

eBay Australia online store

eBay Australia online store

Retravision physical store

Retravision physical store

Big W physical store

Big W physical store

Bing Lee online store

Bing Lee online store

Kogan online store

Kogan online store

Amazon Australia online store

Amazon Australia online store

Aldi physical store

Aldi physical store

The Good Guys online store

The Good Guys online store

Officeworks online store

Officeworks online store

JB Hi-Fi online store

JB Hi-Fi online store

Bing Lee physical store

Bing Lee physical store

Myer online store

Myer online store

Ikea physical store

Ikea physical store

The Good Guys physical store

The Good Guys physical store

Officeworks physical store

Officeworks physical store

E&S Trading physical store

E&S Trading physical store

Myer physical store

Myer physical store

Kmart physical store

Kmart physical store

Harvey Norman physical store

Harvey Norman physical store

JB Hi-Fi physical store

JB Hi-Fi physical store

Betta Electrical / Betta Home Living physical store

Betta Electrical / Betta Home Living physical store

Type

Online store results
Physical store results

Recommended products

Recommended
Recommended
Recommended
Recommended
Recommended
Recommended

Scores

Overall score
64%
68%
83%
86%
69%
84%
62%
73%
59%
78%
67%
66%
69%
73%
78%
72%
68%
73%
68%
89%
65%
64%
70%
71%
80%
Deals, specials and discounts
N/A
55%
75%
N/A
N/A
78%
61%
N/A
N/A
N/A
74%
N/A
N/A
N/A
73%
N/A
61%
73%
61%
78%
71%
64%
67%
71%
73%
Level of details on products
68%
N/A
N/A
82%
68%
N/A
N/A
73%
63%
72%
N/A
70%
68%
73%
N/A
68%
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Online customer service
58%
N/A
N/A
79%
55%
N/A
N/A
71%
46%
56%
N/A
57%
N/A
70%
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Store appearance and layout
N/A
68%
87%
N/A
N/A
80%
63%
N/A
N/A
N/A
63%
N/A
N/A
N/A
72%
N/A
68%
72%
71%
87%
68%
60%
72%
62%
72%
Range of products and brands score
Value for money score
65%
67%
75%
84%
75%
80%
67%
77%
70%
75%
78%
74%
66%
74%
76%
71%
79%
74%
66%
80%
66%
77%
66%
71%
75%
Customer service score
69%
64%
86%
84%
76%
87%
50%
76%
67%
78%
48%
72%
71%
74%
80%
73%
64%
73%
64%
88%
60%
50%
72%
72%
83%
Delivery score
62%
65%
86%
90%
69%
N/A
N/A
77%
68%
87%
56%
65%
68%
72%
79%
72%
N/A
73%
72%
89%
N/A
66%
71%
73%
81%
After-sales service score
N/A
77%
76%
77%
52%
N/A
N/A
N/A
35%
67%
61%
49%
N/A
N/A
75%
N/A
N/A
68%
64%
91%
N/A
68%
66%
68%
80%
Website ease of use score
69%
N/A
N/A
84%
76%
N/A
N/A
76%
67%
78%
N/A
72%
71%
74%
N/A
73%
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Payment options online score
72%
N/A
N/A
82%
76%
N/A
N/A
77%
69%
73%
N/A
76%
72%
77%
N/A
75%
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Returns process online score
N/A
N/A
N/A
76%
56%
N/A
N/A
N/A
N/A
77%
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A

Sustainability

Shop Ethical rating
D
C
B
B
C
NA
C
NA
F
F
D
C
C
C
NA
F
C
C
C
NA
F
C
D
C
NA
Carbon neutral
Company
Harvey Norman
Wesfarmers
Winning Appliances Pty Ltd
Winning Appliances Pty Ltd
eBay Australia
NARTA
Woolworths Group
Bing Lee
Kogan.com Ltd
Amazon
Aldi
JB Hi-Fi
Wesfarmers
JB Hi-Fi
Bing Lee
Newbridge Capital
Ikea
JB Hi-Fi
Wesfarmers
E&S Trading
Newbridge Capital
Wesfarmers
Harvey Norman
JB Hi-Fi
BSR Group