Shonky winner Bloomex fined $1 million for misleading customers
The prominent online florist manipulated star ratings, launched fake promotions and added sneaky charges before checkout.
Online Shopping
PayID scams: How criminals are exploiting this ‘safe’ payment system
PayID is meant to protect you from scammers. Here’s how they’re using it to make money.
Why it pays to think twice about spending on Black Friday
Black Friday deals may seem fantastic, but sometimes it’s worth taking a deep breath before you hit ‘add to cart’.
Inside the world of fake online reviews
Fake reviews are conning Australians out of millions, despite efforts to stop them.
How to spot a fake online review
Watch out for these red flags – they’ll help you sort the fakes from the real deal.
US freight-forwarding services
What are your postage options when US retailers won’t ship your purchases to Australia?
Scam ads rampant on popular social platforms
New rules in the UK force Google, Facebook and Instagram to stop scam ads, but Australia is yet to take action.
Zip Pay and Zip Money: What is it and should you use it?
How it works, interest and fees, and the risks of using this buy now, pay later service.
Kogan delivery of Brosa goods comes at a cost
Customers who bought goods from Brosa before it went bust say new owner Kogan is jacking up delivery charges, but the company insists it’s adding no markups.