COVID-19 lockdown and suspicious price hikes on big ticket items
We tracked whitegoods retailers’ daily prices and pinpointed some very timely price increases.
Consumer Rights and Advice
5 ways to take control of your consumer rights
Here are our top five things you can do right now to take control of your consumer rights, from getting the best deal to using your voice.
CHOICE CEO calls out businesses taking advantage of the COVID-19 coronavirus
Op-ed: Alan Kirkland says watch out for misleading advertising, price gouging and shonky health claims.
Consumer product safety in the UK
The head of consumer protection policy at our UK sister organisation explains how general safety laws help protect UK citizens.
Kogan refunds and returns policy shows room for improvement
Is the online retailer playing fast and loose with Australian consumer guarantees?
Fines, product safety and refunds targeted in final consumer law report
Review recommends 19 legislative changes.
Beware the hidden conditions in your user agreement
You may be clicking away your consumer rights when you’re forced to agree to terms and conditions for most digital services.
Consumers could soon save by accessing their own data
New government proposals around big data give consumers the power to unlock big savings.
Big business and penalties for bad behaviour
Do big companies just treat monetary penalties as the cost of doing dodgy business?