Home and contents insurances

Sure Home & Contents

Sure Home & Contents

CHOICE Expert Rating

Rating available to members only
What is the CHOICE Expert Rating?
Good points

Good Points

Member only content

The product's best features and benefits

Bad points

Bad Points

Member only content

Drawbacks or issues you need to know about

CHOICE Tester
Unlock

Unlock our expert review and more

Check Reviews you can trust
Check Easy side-by-side comparison
Check Recommended products at a glance

Recommended products Members only Results for paid members only

Recommended
Members only

Scores Members only Results for paid members only

CHOICE Expert Rating
Members only
Cover score
Members only
Price score
Members only
Customer satisfaction
N/A
Claims satisfaction
N/A

Description

Insurer
Sure
Policy
Home & Contents
Provider
  • Liberty Mutual Insurance Company, Australia Branch
  • Pacific International Insurance Pty Ltd
  • The New India Assurance Co. Ltd
  • Chubb Insurance Australia Limited
About the insurer
Sure

Cover summary

Building cover
Nominate a sum insured for your building
Contents cover
Nominate a sum insured for your contents
Legal liability
  • Up to $20 million
  • Cover for anyone living at the insured address
  • Cover for incidents in Australia

Cost

Same price to pay monthly
1
ACT price comparison
N/A
NSW price comparison
N/A
NT price comparison
N/A
North Queensland price comparison
$$
South Queensland price comparison
N/A
SA price comparison
N/A
Tasmania price comparison
N/A
Victoria price comparison
N/A
WA price comparison
N/A

Covered events

Theft
  • Covers theft, attempted theft, burglary and attempted burglary
  • Covers theft by tenants/their guests ($2000 excess)
  • No cover for theft by residents or someone at the home with resident's consent
  • Up to $1000 for stolen credit/ATM card fraud
Fire
  • Covers fire and bushfire
  • Covers fire retardant clean-up and costs incurred extinguishing fire
  • 72 hour waiting period for bushfire
Flood
  • Covers flood and water runoff
  • No cover for damage caused by underground (hydrostatic) water pressure or deliberate/malicious damage to or destruction of reservoir/dam
  • No cover for damage to sea walls, sporting surfaces/courts, unsealed paths or driveways constructed from gravel or other loose material
  • Up to 10% building sum insured for paths, paving, gardens, driveways and freestanding/retaining walls
  • Paths, driveways, gardens, paving, freestanding/retaining walls, gates and fences not covered unless structurally sound and in good condition
  • 72 hour waiting period
Storm and cyclone
  • Covers storm, cyclone and water runoff
  • Covers landslide and subsidence but must occur within 72 hours and as a direct result of storm
  • No cover for damage caused by erosion, vibration, landslip, mudslide, collapse, shrinkage, earth movement or underground (hydrostatic) water pressure
  • No cover for damage to sea walls, sporting surfaces/courts, unsealed paths or driveways constructed from gravel or other loose material
  • Up to 10% building sum insured for paths, paving, gardens, driveways and freestanding/retaining walls
  • Paths, driveways, gardens, paving, freestanding/retaining walls, gates and fences not covered unless structurally sound and in good condition
  • 72 hour waiting period
Storm surge
  • Covered
  • No cover for damage caused by underground (hydrostatic) water pressure
  • No cover for damage to sea walls, sporting surfaces/courts, unsealed paths or driveways constructed from gravel or other loose material
  • Up to 10% building sum insured for paths, paving, gardens, driveways and freestanding/retaining walls
  • Paths, driveways, gardens, paving, freestanding/retaining walls, gates and fences not covered unless structurally sound and in good condition
  • 72 hour waiting period
Action of the sea
Tsunami
Explosion
Earthquake
Vandalism
Impact damage
u0026#149; Covers damage caused by falling trees or branchesu003cbru003eu0026#149; Covers damage caused by motor vehicles, trailers, caravans or watercraftu003cbru003eu0026#149; Covers damage caused by power polesu003cbru003eu0026#149; Covers damage caused by satellite dishes; or television or radio aerialsu003cbru003eu0026#149; Covers damage caused by debris falling from the air, space, an aircraft, rocket, satellite or droneu003cbru003eu0026#149; No cover for damage caused by roots of trees, plants, hedges or shrubsu003cbru003eu0026#149; No cover for damage caused by lopping or felling treesu003cbru003eu0026#149; No cover for damage to driveways, garage floors, carport floors, paths, paving or underground services caused by motor vehicles, cranes or earthmoving equipmentu003cbru003eu0026#149; No cover for damage to contents caused by ceiling collapse that you should have expected, but took inadequate steps to prevent or avoid
Animal damage
  • Covers damage caused by animals not kept at property
  • Covers damage caused by animals that become accidentally trapped inside home biting, chewing, pecking, scratching, tearing or urinating/excreting
  • Covers fire and escape of liquid caused by bedbugs, birds, cockroaches, fleas, insects, lice, mice, rabbits, rats, termites or vermin
  • No cover for damage caused by pets at property with resident consent or pets owned/kept/cared for by resident
Escape of liquid
Breakage
Accidental damage
  • Optional
  • Choose cover for building, contents, or both
  • Covers accidental loss and damage to home and contents
  • Covers damage caused by power surge
  • No cover for cracking, chipping or breakage of handheld glass, glassware or items made of china while being used
  • No cover for freestanding, retaining or sea walls; e-bikes; e-scooters; motorbikes; trail bikes; mini-bikes; quad bikes; all-terrain vehicles; trikes or motorised go-karts, golf kats or scooters
  • No cover for mechanical, electrical or electronic breakdown of items except for motor burnout or power surge
  • No cover for minor dents, scratches or chips of walls; floors or furniture
  • No cover for swimming pools or outdoor spas or related equipment, including covers and liners
  • No cover for burning, melting or scorching caused by cigarettes; cigars; pipes; tobacco; ash; or any substances designed to be burned, heated or ignited
  • No cover for damage if your home has been rented to another person; while your home is being renovated; or after the first 90 days of the home being unoccupied, unless insurer agrees

Claims

Out-of-hours claiming
Online
How the insurer can settle your claim
  • Repair damaged property
  • Replace damaged property
  • Pay you the property's replacement value, up to your sum insured or other sublimits
Cash settlement for building claims
Customer cost
Cash settlement for contents claims
Customer cost
New for old contents replacement
1

Building

Motor burnout
Motors up to 15 years
Keys and locks after break-in
Up to $1000 overall
Gardens and landscaping
Up to $1000 overall
Costs to comply with building regulations
  • Up to 10% sum insured overall
  • Paid on top of sum insured
  • Limit combined with professional fees
Professional fees
  • Up to 10% sum insured overall
  • Paid on top of sum insured
  • Limit combined with building regulations
Mortgage discharge fees
  • Up to $1500 overall
  • Paid on top of sum insured
Debris removal and demolition
  • Up to 10% sum insured overall
  • Paid on top of sum insured
Temporary accommodation
  • Up to 18 months or 10% sum insured
  • Paid on top of sum insured
  • Covers temporary accommodation similar to your home for people living at the address, assistance with rental bond (must be repaid to insurer), utility connection costs, removal costs and lease break fees
  • Up to $500 per week, if you stay with family or friends instead
  • Up to $2000 for commercial pet boarding

Contents

Cover for unspecified portable contents
  • Covers general contents for accidental loss/damage
  • Choose overall limit from up to $10000 or 25% contents sum insured
  • Choose limit from $1000–$1500 per item
  • Covered away from home in Australia and New Zealand
  • Contents excess applies
  • Optional
Optional cover for individual portable valuables
  • Cover for accidental loss/damage
  • Covered away from home in Australia and New Zealand
  • Contents excess applies
Contents in the open air
Up to $3000 overall
Emergency storage
  • Up to 18 months or 10% contents sum insured
  • Covers moving/storing contents
Jewellery
  • Up to $10000 overall
  • Up to $5000 per set or piece
Artworks
  • Up to $50000 overall
  • Up to $10000 per item or set
Collections (e.g. stamps, coins)
Up to $10000 overall
Digital media
Up to $5000 overall
Spoiled food
  • Up to $750 overall
  • Cover for insured events, unit failure, motor burnout and failure of public electricity supply
Visitors' contents
Up to $1000 overall
Pet cover
Overlapping cover at a new house
Up to 14 days cover at both addresses
Cover for contents while moving house
  • Up to contents sum insured overall
  • Cover for overturning of removal vehicle, collision and fire

Looking for user reviews?

We don't offer user reviews anymore. Help us improve this expert review by sharing your feedback in a quick survey.