Home and contents insurances

Ozicare Home and Contents

Ozicare Home and Contents

CHOICE Expert Rating

Rating available to members only
What is the CHOICE Expert Rating?
Good points

Good Points

Member only content

The product's best features and benefits

Bad points

Bad Points

Member only content

Drawbacks or issues you need to know about

CHOICE Tester
Unlock

Unlock our expert review and more

Check Reviews you can trust
Check Easy side-by-side comparison
Check Recommended products at a glance

Recommended products Members only Results for paid members only

Recommended
Members only

Scores Members only Results for paid members only

CHOICE Expert Rating
Members only
Cover score
Members only
Price score
Members only
Customer satisfaction
N/A
Claims satisfaction
N/A

Description

Insurer
Ozicare
Policy
Home and Contents
Provider
Auto & General Insurance Company Limited
About the insurer
Ozicare

Cover summary

Building cover
  • Nominate a sum insured for your building
  • Optional 25% underinsurance safety net
Contents cover
Nominate a sum insured for your contents
Legal liability
  • Up to $20 million
  • Cover for people named on the policy, plus their family members living with them
  • Cover for incidents in Australia

Cost

Same price to pay monthly
ACT price comparison
N/A
NSW price comparison
N/A
NT price comparison
N/A
North Queensland price comparison
N/A
South Queensland price comparison
N/A
SA price comparison
N/A
Tasmania price comparison
N/A
Victoria price comparison
N/A
WA price comparison
N/A

Covered events

Theft
  • Covers theft and attempted theft
  • No cover for theft by residents; paying guests; tenants/their visitors or someone entering through part of home under construction, renovation or alteration
Fire
  • Covers fire; bushfire; grassfire; and heat, ash, soot or smoke from fire within 100m of address
  • Accidental damage option covers heat, ash, soot or smoke from fire over 100m from address
  • 72 hour waiting period for bushfire and grassfire
Flood
  • Optional
  • No cover for damage to garden borders, driveways, paths, pavers, gardens, jetties, wharves, pontoons, retaining walls, swimming pool/spa liners or covers or tennis court surfaces/spas
  • No cover for water in swimming pools/spas
  • Fences and gates not covered unless in good condition
  • 72 hour waiting period
Storm and cyclone
  • Covers storm; rainwater; escape of rainwater from water pipes, drains or gutters; and wind caused by storms/heavy rain
  • Covers earth movement but must occur as a result of and within 72 hours of storm/heavy rain
  • Covers surface run-off rainwater from surrounding areas but must occur within 24 hours of storm/heavy rain
  • No cover for due to an opening not created by an insured event caused by dust, hail, rain, snow or wind
  • No cover for damage to artificial grass/turf, courts designed for sports with fixed surfaces, garden borders, driveways, paths, pavers, gardens, jetties, wharves, pontoons, retaining walls, swimming pool/spa liners or covers or tennis court surfaces
  • No cover for water in swimming pools/spas
  • Fences and gates not covered unless in good condition
  • 72 hour waiting period for storm (including cyclone)
Storm surge
Action of the sea
Tsunami
Explosion
Earthquake
Vandalism
Impact damage
u0026#149; Covers damage caused by impact from outside the buildingu003cbru003eu0026#149; Includes damage caused by motor vehicles, falling trees, debris from nearby construction sites, power poles, drones or birdsu003cbru003eu0026#149; No cover for damage caused by roots of trees, plants, shrubs or hedgesu003cbru003eu0026#149; No cover for damage caused by lopping or felling of trees if performed or authorised by a resident, unless done by a professional tree removal businessu003cbru003eu0026#149; No cover for damage caused by animals or birds kept at the address; or animals or birds pecking, biting, clawing or chewing your property
Animal damage
  • Covers impact damage caused by animals/birds not kept at address
  • Accidental damage option covers impact damage caused by animals/birds kept at address
  • No cover for damage caused by animals/birds biting, chewing, clawing or pecking
  • No cover for damage caused by insects, lizards, rodents, termites or vermin
Escape of liquid
Breakage
Accidental damage
  • Optional
  • Covers accidental loss and damage to home and contents
  • Covers impact damage caused by animals or birds kept at the address
  • Covers scorch marks caused by a hot pan on your benchtop
  • Covers ash, heat, smoke or soot when no fire damage has occurred
  • Covers melting or scorching when there is heat but no flame
  • Covers accidental breakage of glass and crystal items designed to be carried by hand
  • Covers accidental breakage of glass in a TV, radio, tablet or visual display unit or that forms part of a radio, clock, vase, ornament or lamp
  • No cover for aircraft, drones or model craft and their accessories
  • No cover for audio or video tapes or clothing or accessories
  • No cover for bicycles; e-bikes; scooters; e-scooters or sporting, recreational or leisure goods or equipment while being used
  • No cover for cash, cheques or gift cards or other similar financial items
  • No cover for CDs, DVDs, digital storage devices, records, computer software, game cartridges or game consoles
  • No cover for items used in business, trade or profession
  • No cover for mobile phones, smart phones or smart devices or their accessories
  • No cover for swimming pools or spas or any associated equipment
  • No cover for damage caused by computer viruses; malfunction to computer systems; loss or corruption of data; tenants living in the home; paying guests staying in the home; intentional or deliberate acts; construction, alteration or renovation work; power surge or fluctuation (unless caused by lightning strike); processes of professional cleaning, repairing, restoring or renovation; or cleaning involving chemicals other than domestic household chemicals
  • No cover for other damage caused by animals, birds or their excrement
  • No cover for burning or scorching caused by cigars, cigarettes or pipes
  • No cover for chipping, denting or scratching caused by normal use

Claims

Out-of-hours claiming
Online and 24/7 phone
How the insurer can settle your claim
  • Repair damaged property
  • Replace damaged property
  • Pay you the property's replacement value, up to your sum insured or other sublimits
Cash settlement for building claims
  • Customer cost if insurer offers cash
  • Insurer cost if you ask for cash (may be less than retail cost)
Cash settlement for contents claims
  • Customer cost if insurer offers cash
  • Insurer cost if you ask for cash (may be less than retail cost)
  • Insurer may offer non-cash alternatives
New for old contents replacement
1

Building

Motor burnout
  • Motors up to 10 years
  • Optional
Keys and locks after break-in
Up to $1000 overall
Gardens and landscaping
Costs to comply with building regulations
  • Up to 10% sum insured overall
  • Paid on top of sum insured
  • Limit combined with debris removal and professional fees
Professional fees
  • Up to 10% sum insured overall
  • Paid on top of sum insured
  • Limit combined with building regulations and debris removal
Mortgage discharge fees
Up to $750 overall
Debris removal and demolition
  • Up to 10% sum insured overall
  • Paid on top of sum insured
  • Limit combined with building regulations and professional fees
Temporary accommodation
  • Up to 12 months or 10% sum insured
  • Paid on top of sum insured
  • Covers accommodation for you and your pets

Contents

Cover for unspecified portable contents
  • Covers some items for accidental loss/damage
  • Choose overall limit from $1000–$5000
  • Up to $1000 per item
  • Covered anywhere in Australia, New Zealand, and for up to 90 days in rest of the world
  • $100 excess
  • Optional
Optional cover for individual portable valuables
  • Cover for accidental loss/damage
  • Covered away from home in Australia, New Zealand, and for up to 90 days in rest of the world
  • $100 excess
Contents in the open air
  • Up to sum insured overall
  • Up to $1000 for theft
Emergency storage
  • Up to sum insured
  • Covers removing/storing contents in commercial storage facility
Jewellery
  • Up to $5000 overall
  • Up to $1000 per item or set
Artworks
  • Up to $12000 overall
  • Up to $5000 per item or set
Collections (e.g. stamps, coins)
Up to $2000 per item or collection
Digital media
Up to $3000 overall
Spoiled food
  • Up to $500 overall
  • Cover for insured events
  • Optional cover for motor burnout
Visitors' contents
Up to $500 overall
Pet cover
Overlapping cover at a new house
Up to 14 days cover at both addresses
Cover for contents while moving house
  • Up to 20% contents sum insured overall
  • Cover for overturning of removal vehicle, collision and fire

Looking for user reviews?

We don't offer user reviews anymore. Help us improve this expert review by sharing your feedback in a quick survey.