Home and contents insurances

National Seniors Contents (strata owners) review

National Seniors Contents (strata owners)

CHOICE Expert Rating

62%
What is the CHOICE Expert Rating?
Good points

Good Points

No good points available.

Bad points

Bad Points

No bad points available.

Recommended products

Recommended

Scores

CHOICE Expert Rating
62%
Cover score
59%
Price score
66%
Customer satisfaction
N/A

Description

Insurer
National Seniors
Policy
Contents (strata owners)
Owner type
Strata owners
Provider
Allianz Australia Insurance Limited
About the insurer
National Seniors

Cover summary

Contents cover
Nominate a sum insured for your contents
Legal liability
  • Up to $20 million
  • Cover for people named on the policy, plus their family members living with them
  • Cover for incidents worldwide
Renters liability

Cost

Same price to pay monthly
1
ACT price comparison
$
NSW price comparison
$
NT price comparison
$
North Queensland price comparison
$$$
South Queensland price comparison
$$$
SA price comparison
$$$
Tasmania price comparison
$$$$
Victoria price comparison
$$
WA price comparison
$$

Covered events

Theft
  • Covers theft, attempted theft, burglary and attempted burglary
  • Covers theft from locked basement storage cages
  • No cover for theft from common areas
  • No cover for theft by residents, people employed at the home, people invited into the home or people acting with the insured's consent
  • Up to $500 for security firm callout
Fire
  • Covers fire, bushfire, grassfire and smoke
  • Accidental damage option covers scorching/melting
  • 72 hour waiting period for bushfire and grassfire
Flood
u0026#149; Covers flood, run-off and flood water combined with run-off or rainwateru003cbru003eu0026#149; Covers soil movement, erosion, landslide, mudslide and subsidence, but must be directly caused by and occur within 72 hours of floodu003cbru003eu0026#149; No cover for damage caused by shrinkage/expansion of earth or hydrostatic pressureu003cbru003eu0026#149; 72 hour waiting period
Storm and cyclone
u0026#149; Covers storm, cyclone and rainwateru003cbru003eu0026#149; Accidental damage option covers rainwater, run-off, hail, wind or water entering building through opening not made by the stormu003cbru003eu0026#149; Covers soil movement, erosion, landslide, mudslide and subsidence, but must be directly caused by and occur within 72 hours of stormu003cbru003eu0026#149; No cover for damage caused by hydrostatic pressureu003cbru003eu0026#149; 72 hour waiting period for cyclone
Storm surge
Action of the sea
Tsunami
Explosion
Earthquake
Vandalism
Impact damage
u0026#149; Covers damage caused by falling trees or parts of treesu003cbru003eu0026#149; Covers damage caused by motor vehicles, trains or watercraftu003cbru003eu0026#149; Covers damage caused by external aerial or satellite dishes collapsing or breakingu003cbru003eu0026#149; Covers damage caused by animals (except pets kept in the home)u003cbru003eu0026#149; Covers damage caused by aircraft; space debris; anything dropped or falling from an aircraft; or debris from a rocket or satelliteu003cbru003eu0026#149; No cover for damage caused by cutting or chopping trees, or parts of trees, at your address
Animal damage
u0026#149; Covers impact damage caused by animalsu003cbru003eu0026#149; Covers fire and water/liquid damage caused by vermin (including u0022native verminu0022 e.g. possums)u003cbru003eu0026#149; No cover for impact damage caused by domestic pets kept in buildingu003cbru003eu0026#149; No cover for damage caused by birds or insects
Escape of liquid
Breakage
Accidental damage
u0026#149; Optionalu003cbru003eu0026#149; Covers accidental loss and damage to your contentsu003cbru003eu0026#149; Covers damage caused by motor burnout; rainwater, hail, wind or water entering building through an open door, window or other opening; and sinks, baths or basins overflowing due to a tap left running or the plug being left in the drainu003cbru003eu0026#149; Covers scorching and meltingu003cbru003eu0026#149; Covers accidental breakage of glass in televisions, computer monitors, laptops, mobile phones, smart watches and tabletsu003cbru003eu0026#149; Up to 90 days cover for contents anywhere in Australiau003cbru003eu0026#149; No cover for damage caused by domestic animals or pets owned by you or for which you are legally responsible; or removal or weakening of, or interference with, support to land or buildings for the pupose of construction, alterations, extensions or repairs

Claims

Out-of-hours claiming
Online and 24/7 phone
How the insurer can settle your claim
  • Repair damaged items
  • Replace damaged items
  • Pay you the item's replacement value, up to your sum insured or other sublimits
Cash settlement
  • Customer cost if insurer offers cash
  • Insurer cost if you ask for cash (may be less than retail cost)
  • Insurer may offer non-cash alternatives
New for old contents replacement
Yes (excludes mobile phones and tablets (may be replaced with refurbished model))

Contents

Cover for unlisted portable contents
  • Covers some items for theft and accidental loss/damage
  • Choose overall limit from $1000–$7500
  • Choose limit from $500–$2000 per item
  • Covered anywhere in Australia, and for up to 120 days in rest of the world
  • $100 excess
  • Optional
Optional cover for specially listed valuables
  • Cover for theft and accidental loss/damage
  • Covered anywhere in Australia, and for up to 120 days in rest of the world
  • $100 excess
Contents in the open air
  • Up to $2000 overall
  • Covers contents intended to be kept outside
Temporary accommodation
  • Up to 12 months or 10% sum insured
  • Paid on top of sum insured
  • Covers temporary accommodation, mail forwarding, additional gas/electricity costs, rental bonds and removal/storage of undamaged contents
  • Up to $500 for pet boarding
Debris removal
  • Up to 10% sum insured overall
  • Paid on top of sum insured
Emergency storage
  • Up to 12 months
  • Covers moving/storing undamaged contents
Keys and locks after break-in
Up to $1000 overall
Motor burnout
  • Motors up to 10 years
  • Optional
Jewellery
  • Up to $7500 overall
  • Up to $2500 per item, set or collection
Artworks
  • Up to $7500 overall
  • Up to $2500 per item, set or collection
Collections (e.g. stamps, coins)
  • Up to $7500 overall
  • Up to $2500 per item, set or collection
Digital media
Up to $2000 overall
Spoiled food
  • Cover for unit failure, escape of refrigerant fumes and failure of public electricity supply
  • Up to $500 for natural disaster
Visitors' contents
Up to $5000 overall
Pet cover
  • Up to $500 overall
  • Cover for road accident injury
Permanent fixtures
  • Up to sum insured overall
  • Covers fixtures/fittings/structural improvements not insurable by the body corporate
  • Covered fixtures include fixed ceiling/wall/floor coverings, fixed blinds/awnings, built-in furniture, clothes lines, built-in barbeques, air conditioners, heating systems, ovens, dishwashers, hot water systems, fixed ceiling fans, light fittings, plumbed in refrigerators, solar panels and satellite dishes/antennas
  • Does not cover theft or vandalism of items in common areas
Overlapping cover at a new house
Up to 14 days cover at both addresses
Cover for contents while moving house
  • Up to contents sum insured overall
  • Included in optional accidental damage cover

Looking for user reviews?

We don't offer user reviews anymore. Help us improve this expert review by sharing your feedback in a quick survey.