Home and contents insurances

GIO Platinum (strata owners) review

GIO Platinum (strata owners)

CHOICE Expert Rating

41%
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Scores

CHOICE Expert Rating
41%
Cover score
68%
Price score
1%
Customer satisfaction
55%

Description

Insurer
GIO
Policy
Platinum (strata owners)
Owner type
Strata owners
Provider
AAI Limited
About the insurer
GIO

Cover summary

Contents cover
Nominate a sum insured for your contents
Legal liability
  • Up to $20 million
  • Cover for people named on the policy, plus their family members living with them
  • Cover for incidents in Australia and New Zealand
Renters liability

Cost

Same price to pay monthly
ACT price comparison
$$$$$
NSW price comparison
$$$$$
NT price comparison
$$$$$
North Queensland price comparison
N/A
South Queensland price comparison
N/A
SA price comparison
N/A
Tasmania price comparison
N/A
Victoria price comparison
$$$$$
WA price comparison
$$$$$

Covered events

Theft
  • Covers theft and burglary
  • Covers theft from fully enclosed private garages
  • No cover for theft by residents, someone entering home from common property without signs of forced entry or someone at site with consent
Fire
  • Covers fire; bushfire; and heat, ash, soot or smoke from fire within 100m of address
  • After bushfire, up to $1000 for cleaning fire retardant off building and replacing water contaminated by fire retardant or used to limit spread of fire
  • 72 hour waiting period for bushfire
Flood
u0026#149; Coveredu003cbru003eu0026#149; Covers landslide and subsidence but must be directly caused by and occur within 72 hours of floodu003cbru003eu0026#149; No cover for damage caused by erosion, vibration, landslip, mudslide, collapse, shrinkage or earth movementu003cbru003eu0026#149; 72 hour waiting period
Storm and cyclone
u0026#149; Coveredu003cbru003eu0026#149; Covers landslide and subsidence but must be directly caused by and occur within 72 hours of stormu003cbru003eu0026#149; No cover for damage caused by erosion, vibration, landslip, mudslide, collapse, shrinkage or earth movementu003cbru003eu0026#149; 72 hour waiting period
Storm surge
u0026#149; Coveredu003cbru003eu0026#149; Covers landslide and subsidence but must be directly caused by and occur within 72 hours of floodu003cbru003eu0026#149; No cover for damage caused by erosion, vibration, landslip, mudslide, collapse, shrinkage or earth movementu003cbru003eu0026#149; 72 hour waiting period
Action of the sea
Tsunami
Explosion
Earthquake
Vandalism
Impact damage
u0026#149; Covers damage caused by falling trees or part of a falling tree, including rootsu003cbru003eu0026#149; Covers damage caused by watercraft; motor vehicles; trailers; or objects falling from motor vehicles or aircraftu003cbru003eu0026#149; Covers damage caused by power poles or mastsu003cbru003eu0026#149; Covers damage caused by TV antennas, satellite dishes or communication aerialsu003cbru003eu0026#149; Covers damage caused by drones, aircraft, space debris or meteoritesu003cbru003eu0026#149; Covers power surge caused by the impactu003cbru003eu0026#149; No cover for damage caused by fallen trees or tree parts being carried in or moved by wateru003cbru003eu0026#149; No cover for damage caused by trees being lopped, felled or transplanted by you or someone you authorisedu003cbru003eu0026#149; No cover for damage to driveways, paths, paving or underground services caused by road vehicles, cranes or earthmoving equipmentu003cbru003eu0026#149; Does not cover removing or lopping trees or branches that haven't damaged the buildingu003cbru003eu0026#149; Does not cover removing tree stumps still in the groundu003cbru003eu0026#149; Does not cover removing roots still in the ground
Animal damage
u0026#149; Covers damage caused by animals inside the home that you didn't know were there (or a reasonable person in the circumstances couldn't have known) or animals that become accidentally trapped inside the homeu003cbru003eu0026#149; Covers fire and escape of liquid caused by insects, rodents or verminu003cbru003eu0026#149; No cover for damage caused by animals owned by or cared for or allowed at the address by a residentu003cbru003eu0026#149; No cover for damage caused by animals/birds biting, chewing, clawing, pecking, scratching, tearing or urinating/excreting
Escape of liquid
Breakage
Accidental damage
u0026#149; Covered by defaultu003cbru003eu0026#149; Covers accidental loss and damage to your contentsu003cbru003eu0026#149; Covers bicycles while in use, provided they aren't being used for racing or pace-makingu003cbru003eu0026#149; No cover for sporting, recreational or leisure goods while in useu003cbru003eu0026#149; No cover for damage caused by failure or shutdown of electricity supply; liquid escaping from agricultural or overflow pipes; animals or birds pecking, biting, clawing, scratching, tearing or chewing the building; animal or bird urine and excrement; building, renovating or altering the home (except for spilling paint); physical assaults; death; tenants; paying guests; or boardersu003cbru003eu0026#149; No cover for burning or scorching caused by cigars, cigarettes or pipesu003cbru003eu0026#149; No cover for food spoilage caused by failure or shutdown of electricity supplyu003cbru003eu0026#149; No cover for pollution or vapour caused by home heaters or cooking appliancesu003cbru003eu0026#149; No cover for damage that occurs gradually or if you're unable to establish the accidental loss or damage took place at a certain time and date

Claims

Out-of-hours claiming
Online and 24/7 phone
How the insurer can settle your claim
  • Repair damaged items
  • Replace damaged items
  • Pay you the item's replacement value, up to your sum insured or other sublimits
Cash settlement
  • Customer cost if insurer offers cash
  • Insurer cost if you ask for cash (may be less than retail cost)
  • Insurer may offer non-cash alternatives
New for old contents replacement
Yes (excludes art objects, collections, memorabilia and antiques, ornaments, paintings, pictures, sculptures and works of art)

Contents

Cover for unlisted portable contents
  • Covers general contents for accidental loss/damage
  • Up to contents sum insured overall
  • Up to 100 days for watches and jewellery outside Australia & New Zealand (must be worn or in a safe)
  • Covered anywhere for up to 180 days in Australia and New Zealand
  • Contents excess applies
Optional cover for specially listed valuables
  • Cover for accidental loss/damage
  • Covered anywhere for up to 180 days in Australia and New Zealand
  • Contents excess applies
Contents in the open air
Up to sum insured overall
Temporary accommodation
  • Up to 10% sum insured
  • Paid on top of sum insured
  • Covers temporary accommodation costs for you and your pets, mail redirection, utility connection fees, relocation costs, rental bond, and lease break fees
Debris removal
  • Up to 20% sum insured overall
  • Paid on top of sum insured
Emergency storage
  • Up to 20% sum insured
  • Paid on top of sum insured
  • Covers moving/storing contents
Keys and locks after break-in
Up to $2500 overall
Motor burnout
Motors up to 10 years
Jewellery
  • Up to $40000 overall
  • Up to $10000 per item or set
Artworks
Up to $200000 overall
Collections (e.g. stamps, coins)
Up to $50000 overall
Digital media
1
Spoiled food
  • Up to $500 overall
  • Cover for insured events, unit failure, sudden escape of refrigerant fumes and failure of public electricity supply
Visitors' contents
Pet cover
  • Up to $2000 overall
  • Cover for accidental injury
  • Optional
Permanent fixtures
  • Up to sum insured overall
  • Covers fittings not considered part of the building by state law
  • Covered fixtures include lino, floating wooden floors, ducted/split system air conditioners, spas and wall paint/paper (NSW only)
Overlapping cover at a new house
Up to 14 days cover at both addresses
Cover for contents while moving house
  • Up to contents sum insured overall
  • Cover for collision, overturning or theft of removal vehicle; accident involving removal vehicle; fire and flood

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