Home and contents insurances

Apia Home Contents Extra (strata owners)

Apia Home Contents Extra (strata owners)

CHOICE Expert Rating

Rating available to members only
What is the CHOICE Expert Rating?
Good points

Good Points

Member only content

The product's best features and benefits

Bad points

Bad Points

Member only content

Drawbacks or issues you need to know about

CHOICE Tester
Unlock

Unlock our expert review and more

Check Reviews you can trust
Check Easy side-by-side comparison
Check Recommended products at a glance

Recommended products Members only Results for paid members only

Recommended
Members only

Scores Members only Results for paid members only

CHOICE Expert Rating
Members only
Cover score
Members only
Price score
Members only
Customer satisfaction
59%

Description

Insurer
Apia
Policy
Home Contents Extra (strata owners)
Owner type
Strata owners
Provider
AAI Limited
About the insurer
Apia

Cover summary

Contents cover
Nominate a sum insured for your contents
Legal liability
  • Up to $20 million
  • Cover for people named on the policy, plus their family members living with them
  • Cover for incidents in Australia and New Zealand
Renters liability

Cost

Same price to pay monthly
1
ACT price comparison
N/A
NSW price comparison
N/A
NT price comparison
N/A
North Queensland price comparison
N/A
South Queensland price comparison
N/A
SA price comparison
N/A
Tasmania price comparison
N/A
Victoria price comparison
N/A
WA price comparison
N/A

Covered events

Theft
  • Covers theft and burglary
  • Covers theft from fully enclosed private garages
  • No cover for theft when you are selling your belongings online
  • No cover for theft by residents, a person authorised to offer your belongings for sale, someone entering home from common property without signs of forced entry, someone who enters or leaves through an unlockable part of a home that's under construction or someone at site with consent
Fire
  • Covers fire; bushfire; and heat, ash, soot or smoke from fire within 100m of address
  • After bushfire, up to $1000 for cleaning fire retardant off building and replacing water contaminated by fire retardant or used to limit spread of fire
  • 72 hour waiting period for bushfire
Flood
u0026#149; Coveredu003cbru003eu0026#149; Covers landslide and subsidence but must be directly caused by and occur within 72 hours of floodu003cbru003eu0026#149; No cover for damage caused by erosion; vibration; landslip; mudslide; collapse; shrinkage; earth movement; or water entering the home, if under construction, through openings in unfinished partsu003cbru003eu0026#149; 72 hour waiting period
Storm and cyclone
u0026#149; Coveredu003cbru003eu0026#149; Covers landslide and subsidence but must be directly caused by and occur within 72 hours of stormu003cbru003eu0026#149; No cover for damage caused by erosion; vibration; landslip; mudslide; collapse; shrinkage; earth movement; or water entering the home, if under construction, through openings in unfinished partsu003cbru003eu0026#149; 72 hour waiting period
Storm surge
u0026#149; Coveredu003cbru003eu0026#149; Covers landslide and subsidence but must be directly caused by and occur within 72 hours of floodu003cbru003eu0026#149; No cover for damage caused by erosion; vibration; landslip; mudslide; collapse; shrinkage; earth movement; or water entering the home, if under construction, through openings in unfinished partsu003cbru003eu0026#149; 72 hour waiting period
Action of the sea
Tsunami
Explosion
Earthquake
Vandalism
Impact damage
u0026#149; Covers damage caused by falling trees or part of a falling tree, including rootsu003cbru003eu0026#149; Covers damage caused by watercraft; motor vehicles; trailers; or objects falling from motor vehicles or aircraftu003cbru003eu0026#149; Covers damage caused by power poles or mastsu003cbru003eu0026#149; Covers damage caused by TV antennas, satellite dishes or communication aerialsu003cbru003eu0026#149; Covers damage caused by drones, aircraft, space debris or meteoritesu003cbru003eu0026#149; Covers power surge caused by the impactu003cbru003eu0026#149; No cover for damage caused by fallen trees or tree parts being carried in or moved by wateru003cbru003eu0026#149; No cover for damage caused by trees being lopped, felled or transplanted by you or someone you authorisedu003cbru003eu0026#149; No cover for damage to driveways, paths, paving or underground services caused by road vehicles, cranes or earthmoving equipmentu003cbru003eu0026#149; Does not cover removing or lopping trees or branches that haven't damaged the buildingu003cbru003eu0026#149; Does not cover removing tree stumps still in the groundu003cbru003eu0026#149; Does not cover removing roots still in the ground
Animal damage
u0026#149; Covers damage caused by animals inside the home that you didn't know were there (or a reasonable person in the circumstances couldn't have known) or animals that become accidentally trapped inside the homeu003cbru003eu0026#149; Covers fire and escape of liquid caused by insects, rodents or verminu003cbru003eu0026#149; No cover for damage caused by animals allowed at the address by a resident or animals you own or are responsible for
Escape of liquid
Breakage
Accidental damage
u0026#149; Covered by defaultu003cbru003eu0026#149; Covers accidental loss and damage to your contents

Claims

Out-of-hours claiming
Online and 24/7 phone
How the insurer can settle your claim
  • Repair damaged items
  • Replace damaged items
  • Pay you the item's replacement value, up to your sum insured or other sublimits
Cash settlement
  • Customer cost if insurer offers cash
  • Insurer cost if you ask for cash (may be less than retail cost)
  • Insurer may offer non-cash alternatives
New for old contents replacement
Yes (excludes cds, dvds and paintings, pictures, works of art, sculptures, ornaments, art objects, collections, sets and memorabilia, antiques)

Contents

Cover for unlisted portable contents
  • Covers some items for accidental loss/damage
  • Choose overall limit from $1000–$5000
  • Up to $1000 per item, collection, pair and set
  • Up to 30 days for watches and jewellery outside Australia & New Zealand (must be worn or in a safe)
  • Covered anywhere in Australia and New Zealand
  • $100 excess
  • Optional
Optional cover for specially listed valuables
  • Cover for accidental loss/damage
  • Covered anywhere in Australia and New Zealand
  • $100 excess
Contents in the open air
Up to 20% sum insured overall
Temporary accommodation
  • Up to 10% sum insured
  • Paid on top of sum insured
  • Covers temporary accommodation costs for you and your pets, mail redirection, utility connection fees, relocation costs, rental bond, and lease break fees
Debris removal
  • Up to 10% sum insured overall
  • Paid on top of sum insured
Emergency storage
  • Up to 10% sum insured
  • Paid on top of sum insured
  • Covers moving/storing contents
Keys and locks after break-in
Up to $1000 overall
Motor burnout
Up to $2000 overall
Jewellery
  • Up to 20% sum insured overall
  • Up to $2500 per item or set
Artworks
  • Up to 20% sum insured overall
  • Up to $3000 per item or set
Collections (e.g. stamps, coins)
Up to $3000 overall
Digital media
1
Spoiled food
  • Up to $500 overall
  • Cover for unit failure, sudden escape of refrigerant fumes and failure of public electricity supply
Visitors' contents
Up to 30 days and $2000 overall
Pet cover
Permanent fixtures
  • Up to sum insured overall
  • Covers fittings not considered part of the building by state law
  • Covered fixtures include lino, floating wooden floors, ducted/split system air conditioners, spas and wall paint/paper (NSW only)
Overlapping cover at a new house
Up to 14 days cover at both addresses
Cover for contents while moving house
  • Up to contents sum insured overall
  • Cover for accident, collision, overturning or theft of removal vehicle; fire and flood

Looking for user reviews?

We don't offer user reviews anymore. Help us improve this expert review by sharing your feedback in a quick survey.