Youpla victims finally get some relief
Almost two years on from the collapse of the funeral insurance operator, affected First Nations people get some justice.
Insurance Advice
Disgraced business grew rich on Centrelink payments
Exclusive documents show successive federal governments failed to protect First Nations welfare recipients.
Insurers failing customers on claims handling
ASIC report says insurers need to improve on communication, complaint management and treatment of customers.
IAG cops a record $40m fine over insurance pricing failures
Insurance group fails to honour promised discounts on NRMA-branded products.
General insurers repay $815 million for broken pricing promises
The corporate regulator ASIC says millions of customers didn’t receive the pricing promised to them by their insurance providers.
Youpla compensation resolution ‘within months’
It’s been a heartbreaking wait for victims of the funeral fund’s collapse, who were left out of the Federal Budget.
First Nations Elders in Canberra to push for broad Youpla compensation scheme
The day of action comes after the government announced an interim scheme for people affected by the funeral fund collapse.
Government announces compensation for Youpla victims
The federal government has announced a special fund for the funerals of victims of the Youpla collapse.
Postcode data shows how Youpla targeted most disadvantaged communities
Indigenous funeral fund provider targeted disadvantaged communities across Australia with predatory door-to-door sales.
Transgender people facing ‘unacceptable’ discrimination from insurance industry
Some trans and gender-diverse Australians are facing exclusion, higher premiums and no guarantees of cover.