Looking to switch providers? Check out our round-up of the best NBN plans.
How fast are iPrimus NBN plans?
The ACCC’s NBN monitoring program records the internet speeds of Australian providers thanks to more than a thousand volunteers.
We take their data, published quarterly, and apply a scoring methodology to reveal which NBN providers are the fastest for a given plan and connection technology.
That said, the ACCC combines the speed data for Dodo and iPrimus into a single set of results, and so our speed scores also reflect a combination of these two providers.
The graph below includes a tab comparing overall speed scores for FY21–22.
Text-only accessible version
Best NBN brand 2022: Aussie Broadband
Best Brand NBN score
Aussie Broadband: 89%
Exetel: 86%
Telstra: 84%
Vodafone: 84%
iiNet: 83%
Optus: 83%
TPG: 83%
Dodo & iPrimus: 81%.
Overall NBN satisfaction score
Aussie Broadband: 88%
Belong: 80% (Note: Belong does not have an NBN speed score and so doesn’t qualify for a Best Brand score)
Exetel: 78%
Vodafone: 77%
iiNet: 76%
TPG: 76%
Dodo & iPrimus: 74%
Optus: 74%
Telstra: 74%.
Overall NBN speed score
Launtel: 96% (Note: Launtel does not have an NBN satisfaction score and so doesn’t qualify for a Best Brand score)
Exetel: 94%
Telstra: 94%
Optus: 94%
Aussie Broadband: 91%
Vodafone: 91%
iiNet: 90%
TPG: 89%
Dodo & iPrimus: 88%
MyRepublic: 86% (Note: MyRepublic does not have an NBN speed score and so doesn’t qualify for a Best Brand score)
Superloop: 86% (Note: Superloop does not have an NBN speed score and so doesn’t qualify for a Best Brand score).
Why we’ve partnered with WhistleOut
We’ve partnered with search engine WhistleOut to help you find and buy the right plan for you. The ‘compare plans’ links in the above table will take you to their site. While we make money if you buy through WhistleOut, this doesn’t influence our rankings. 100% of the money we make goes straight back into our nonprofit mission.
Are iPrimus customers happy?
Unlike with our speed scores, we’re able to separate iPrimus and Dodo when it comes to customer satisfaction.
iPrimus customers are generally quite happy with their service. In our 2023 ISP satisfaction survey, iPrimus came second, though still scored significantly below the first place (Aussie Broadband).
Unfortunately, we didn’t gather enough data about iPrimus to report on NBN satisfaction, due to the low number of respondents who were with this ISP.
Text-only accessible version
Best internet service provider for customer satisfaction on the NBN
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