Dodo broadband review

Dodo is one of the largest internet service providers (ISPs) in Australia, but given the dominance of the big four, this is a relative term. In reality, it holds about 4% market share, according to our 2023 ISP satisfaction survey.

In the recent past, its performance has been below the top-scoring providers for satisfaction and speed performance, but never at the bottom.

How fast are Dodo NBN plans?

The ACCC’s NBN monitoring program records the internet speeds of more than a thousand volunteers. 

We take this publicly available data, published quarterly, and apply a scoring methodology to reveal which NBN providers are the fastest for a given plan and connection technology.

For these scores and more, check out our NBN provider reviews.

In addition to speed, there’s also whether customers are happy with the speed they’re receiving, which we survey every couple of years.

At the end of each financial year, we combine the ACCC’s speed data over 12 months with our most recent satisfaction survey results to figure out which ISPs are the best in Australia.

The graph below includes a tab comparing overall speed scores for FY21–22.

Text-only accessible version

Best NBN brand 2022: Aussie Broadband

Best Brand NBN score

Aussie Broadband: 89%

Exetel: 86%

Telstra: 84%

Vodafone: 84%

iiNet: 83%

Optus: 83%

TPG: 83%

Dodo & iPrimus: 81%.

Overall NBN satisfaction score

Aussie Broadband: 88%

Belong: 80% (Note: Belong does not have an NBN speed score and so doesn’t qualify for a Best Brand score)

Exetel: 78%

Vodafone: 77%

iiNet: 76%

TPG: 76%

Dodo & iPrimus: 74%

Optus: 74%

Telstra: 74%.

Overall NBN speed score

Launtel: 96% (Note: Launtel does not have an NBN satisfaction score and so doesn’t qualify for a Best Brand score)

Exetel: 94%

Telstra: 94%

Optus: 94%

Aussie Broadband: 91%

Vodafone: 91%

iiNet: 90%

TPG: 89%

Dodo & iPrimus: 88%

MyRepublic: 86% (Note: MyRepublic does not have an NBN speed score and so doesn’t qualify for a Best Brand score)

Superloop: 86% (Note: Superloop does not have an NBN speed score and so doesn’t qualify for a Best Brand score).

Why we’ve partnered with WhistleOut

We’ve partnered with search engine WhistleOut to help you find and buy the right plan for you. The ‘compare plans’ links in the above table will take you to their site. While we make money if you buy through WhistleOut, this doesn’t influence our rankings. 100% of the money we make goes straight back into our nonprofit mission.

Are Dodo’s NBN customers happy?

In our 2023 ISP satisfaction survey, Dodo finished up in the middle of the pack. This is out of the eight NBN providers for which we had enough data to publish meaningful results.

It scored significantly below first place (taken out by Aussie Broadband), but not too far behind second place (Belong).

If you’re looking for a new NBN plan, we suggest checking out our round-up of the best NBN plans so you can make a change.

Text-only accessible version

Best internet service provider for customer satisfaction on the NBN

Number of respondents for NBN providers

Average (total): 1338

Aussie Broadband: 83

Belong: 56

iiNet: 102

TPG: 107

Dodo: 64

Other: 242

Telstra: 456

Optus: 198

Vodafone: 30.

Overall satisfaction

Aussie Broadband: 84%

Belong: 77%

iiNet: 76%

TPG: 76%

Dodo: 75%

Other: 75%

Average: 74%

Telstra: 73%

Optus: 69%

Vodafone: 67%.

Connection speed

Aussie Broadband: 80%

Belong: 76%

iiNet: 74%

TPG: 72%

Dodo: 73%

Other: 74%

Average: 73%

Telstra: 73%

Optus: 72%

Vodafone: 63%.

Value for money

Aussie Broadband: 81%

Belong: 78%

iiNet: 79%

TPG: 77%

Dodo: 76%

Other: 78%

Average: 76%

Telstra: 74%

Optus: 74%

Vodafone: 69%.

Reliable connection

Aussie Broadband: 83%

Belong: 76%

iiNet: 77%

TPG: 74%

Dodo: 74%

Other: 74%

Average: 75%

Telstra: 76%

Optus: 72%

Vodafone: 64%.