Home and contents insurances

Virgin Money Contents (strata owners)

Virgin Money Contents (strata owners)

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Description

Insurer
Virgin Money
Policy
Contents (strata owners)
Owner type
Strata owners
Provider
Auto & General Insurance Company Limited
About the insurer
Virgin Money

Cover summary

Contents cover
Nominate a sum insured for your contents
Legal liability
  • Up to $20 million
  • Cover for people named on the policy, plus their family members living with them
  • Cover for incidents in Australia
Renters liability

Cost

Same price to pay monthly
ACT price comparison
N/A
NSW price comparison
N/A
NT price comparison
N/A
North Queensland price comparison
N/A
South Queensland price comparison
N/A
SA price comparison
N/A
Tasmania price comparison
N/A
Victoria price comparison
N/A
WA price comparison
N/A

Covered events

Theft
  • Covers theft and attempted theft
  • No cover for theft from secure shared areas without evidence of forced entry
  • No cover for theft by residents; paying guests; tenants/their visitors or someone entering through part of home under construction, renovation or alteration
Fire
  • Covers fire; bushfire; grassfire; and heat, ash, soot or smoke from fire within 100m of address
  • Accidental damage option covers heat, ash, soot or smoke from fire over 100m from address
  • 72 hour waiting period for bushfire and grassfire
Flood
u0026#149; Optionalu003cbru003eu0026#149; 72 hour waiting period
Storm and cyclone
u0026#149; Covers storm; rainwater; escape of rainwater from water pipes, drains or gutters; and wind caused by storms/heavy rainu003cbru003eu0026#149; Covers earth movement but must occur as a result of and within 72 hours of storm/heavy rainu003cbru003eu0026#149; Covers surface run-off rainwater from surrounding areas but must occur within 24 hours of storm/heavy rainu003cbru003eu0026#149; No cover for due to an opening not created by an insured event caused by dust, hail, rain, snow or windu003cbru003eu0026#149; 72 hour waiting period for storm (including cyclone)
Storm surge
Action of the sea
Tsunami
Explosion
Earthquake
Vandalism
Impact damage
u0026#149; Covers damage caused by impact from outside the buildingu003cbru003eu0026#149; Includes damage caused by motor vehicles, falling trees, debris from nearby construction sites, power poles, drones or birdsu003cbru003eu0026#149; No cover for damage caused by roots of trees, plants, shrubs or hedgesu003cbru003eu0026#149; No cover for damage caused by lopping or felling of trees if performed or authorised by a resident, unless done by a professional tree removal businessu003cbru003eu0026#149; No cover for damage caused by animals or birds kept at the address; or animals or birds pecking, biting, clawing or chewing your property
Animal damage
u0026#149; Covers impact damage caused by animals/birds not kept at addressu003cbru003eu0026#149; Accidental damage option covers impact damage caused by animals/birds kept at addressu003cbru003eu0026#149; No cover for damage caused by animals/birds biting, chewing, clawing or peckingu003cbru003eu0026#149; No cover for damage caused by insects, lizards, rodents, termites or vermin
Escape of liquid
Breakage
Accidental damage
u0026#149; Optionalu003cbru003eu0026#149; Covers accidental loss and damage to your contentsu003cbru003eu0026#149; Covers impact damage caused by animals or birds kept at the addressu003cbru003eu0026#149; Covers scorch marks caused by a hot pan on your benchtopu003cbru003eu0026#149; Covers ash, heat, smoke or soot when no fire damage has occurredu003cbru003eu0026#149; Covers melting or scorching when there is heat but no flameu003cbru003eu0026#149; Covers accidental breakage of glass and crystal items designed to be carried by handu003cbru003eu0026#149; Covers accidental breakage of glass in a TV, radio, tablet or visual display unit or that forms part of a radio, clock, vase, ornament or lampu003cbru003eu0026#149; No cover for aircraft, drones or model craft and their accessoriesu003cbru003eu0026#149; No cover for audio or video tapes or clothing or accessoriesu003cbru003eu0026#149; No cover for bicycles; e-bikes; scooters; e-scooters or sporting, recreational or leisure goods or equipment while being usedu003cbru003eu0026#149; No cover for cash, cheques or gift cards or other similar financial itemsu003cbru003eu0026#149; No cover for CDs, DVDs, digital storage devices, records, computer software, game cartridges or game consolesu003cbru003eu0026#149; No cover for items used in business, trade or professionu003cbru003eu0026#149; No cover for mobile phones, smart phones or smart devices or their accessoriesu003cbru003eu0026#149; No cover for swimming pools or spas or any associated equipmentu003cbru003eu0026#149; No cover for damage caused by computer viruses; malfunction to computer systems; loss or corruption of data; tenants living in the home; paying guests staying in the home; intentional or deliberate acts; construction, alteration or renovation work; power surge or fluctuation (unless caused by lightning strike); processes of professional cleaning, repairing, restoring or renovation; or cleaning involving chemicals other than domestic household chemicalsu003cbru003eu0026#149; No cover for other damage caused by animals, birds or their excrementu003cbru003eu0026#149; No cover for burning or scorching caused by cigars, cigarettes or pipesu003cbru003eu0026#149; No cover for chipping, denting or scratching caused by normal use

Claims

Out-of-hours claiming
Online and 24/7 phone
How the insurer can settle your claim
  • Repair damaged items
  • Replace damaged items
  • Pay you the item's replacement value, up to your sum insured or other sublimits
Cash settlement
  • Customer cost if insurer offers cash
  • Insurer cost if you ask for cash (may be less than retail cost)
  • Insurer may offer non-cash alternatives
New for old contents replacement
1

Contents

Cover for unlisted portable contents
  • Covers some items for accidental loss/damage
  • Choose overall limit from $1000–$5000
  • Up to $1000 per item
  • Covered anywhere in Australia, New Zealand, and for up to 90 days in rest of the world
  • $100 excess
  • Optional
Optional cover for specially listed valuables
  • Cover for accidental loss/damage
  • Covered away from home in Australia, New Zealand, and for up to 90 days in rest of the world
  • $100 excess
Contents in the open air
  • Up to sum insured overall
  • Up to $1000 for theft
Temporary accommodation
  • Up to 12 months or 10% sum insured
  • Paid on top of sum insured
  • Covers accommodation for you and your pets
Debris removal
  • Up to 10% sum insured overall
  • Paid on top of sum insured
Emergency storage
  • Up to sum insured
  • Covers removing/storing contents in commercial storage facility
Keys and locks after break-in
Up to $1000 overall
Motor burnout
  • Motors up to 10 years
  • Optional
Jewellery
  • Up to $5000 overall
  • Up to $1000 per item or set
Artworks
  • Up to $12000 overall
  • Up to $5000 per item or set
Collections (e.g. stamps, coins)
Up to $2000 per item or collection
Digital media
Up to $3000 overall
Spoiled food
  • Up to $500 overall
  • Cover for insured events
  • Optional cover for motor burnout
Visitors' contents
Up to $500 overall
Pet cover
Permanent fixtures
  • Up to sum insured overall
  • Covers fixtures/fittings not part of the home for insurance purposes
Overlapping cover at a new house
Up to 14 days cover at both addresses
Cover for contents while moving house
  • Up to 20% contents sum insured overall
  • Cover for overturning of removal vehicle, collision and fire

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