Home and contents insurances

Bank Australia Household (renters) review

Bank Australia Household (renters)

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Cover score
55%
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Description

Insurer
Bank Australia
Policy
Household (renters)
Owner type
Renters
Provider
RACQ Insurance Limited
About the insurer
Bank Australia

Cover summary

Contents cover
Nominate a sum insured for your contents
Legal liability
  • Up to $20 million
  • Cover for people named on the policy, plus their family members living with them
  • Cover for incidents in Australia
Renters liability
Covers damage caused by escape of liquid and fire

Cost

Same price to pay monthly
1
ACT price comparison
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NSW price comparison
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NT price comparison
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South Queensland price comparison
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SA price comparison
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Tasmania price comparison
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Covered events

Theft
  • Covers theft and attempted theft
  • No cover for theft from common areas
  • Covers theft by someone who enters home without insured's consent
  • No cover for theft by residents, someone who enters home with resident's consent or someone who enters home with consent of person you told could invite people to home
  • Up to $1500 for stolen credit/ATM card fraud (per card)
  • Up to $750 for security firm response
Fire
  • Covers fire, bushfire, grassfire and smoke/heat from fire within 100m of home
  • 72 hour waiting period for bushfire
Flood
u0026#149; Covers flood and water runoffu003cbru003eu0026#149; Covers landslide and subsidence but must be solely caused by and occur within 72 hours of first flood or water runoff damageu003cbru003eu0026#149; No cover for damage caused by water absorbed through floors/walls, rising damp, hydrostatic pressure building up behind/below any part of home, power surge, erosion, vibration, earth shrinkage or expansion or any earth movementu003cbru003eu0026#149; 72 hour waiting period for flood and water runoff
Storm and cyclone
u0026#149; Coveredu003cbru003eu0026#149; No cover for damage caused by power surgeu003cbru003eu0026#149; 72 hour waiting period
Storm surge
u0026#149; Coveredu003cbru003eu0026#149; No cover for damage caused by water absorbed through floors/walls, rising damp, hydrostatic pressure building up behind/below any part of home or power surgeu003cbru003eu0026#149; 72 hour waiting period
Action of the sea
Tsunami
Explosion
Earthquake
Vandalism
Impact damage
u0026#149; Covers damage caused by trees or tree branchesu003cbru003eu0026#149; Covers damage caused by motor vehicles or watercraftu003cbru003eu0026#149; Covers damage caused by satellite dishes, solar hot water tanks or aerialsu003cbru003eu0026#149; Covers damage caused by aircraft; space debris; or debris from a rocket or satelliteu003cbru003eu0026#149; No cover for damage caused by tree lopping or felling by a resident or someone with resident's consentu003cbru003eu0026#149; No cover for damage to underground services caused by motor vehicles or watercraftu003cbru003eu0026#149; Does not cover costs to remove and dispose of trees, branches or stump of the tree that caused the impactu003cbru003eu0026#149; Does not cover contents in the open air
Animal damage
u0026#149; Covers damage caused by animals not kept at the homeu003cbru003eu0026#149; Covers bird damage to door/window glassu003cbru003eu0026#149; No cover for damage caused by bedbugs, birds, cockroaches, fleas, lice, mice, parasites, pests, rats, termites or pets/other animals kept at the home
Escape of liquid
Breakage
Accidental damage
u0026#149; Optionalu003cbru003eu0026#149; Covers accidental loss and damage to your contentsu003cbru003eu0026#149; Covers damage caused by motor burnoutu003cbru003eu0026#149; Covers furniture; furnishings; household decorative items; works of art; wall hangings; household ornaments; televisions; visual display units; kitchen, dining room, lounge room, bedroom and bathroom wares; floor carpets and household and domestic electrical and electronic goodsu003cbru003eu0026#149; Covers personal computer equipment and associated hardwareu003cbru003eu0026#149; No cover for cracking, chipping or breakage of handheld glass, glassware or china items while being usedu003cbru003eu0026#149; No cover for fish tanksu003cbru003eu0026#149; No cover for outdoor swimming pools or spas and equipment, including covers and linersu003cbru003eu0026#149; Separate optional cover available for mobile phonesu003cbru003eu0026#149; Up to 5% contents sum insured for contents in the open airu003cbru003eu0026#149; No cover for damage caused by minor dents, scratches or chipsu003cbru003eu0026#149; No cover for damage caused by power surge (unless caused by another insured event); or mechanical, electrical or electronic breakdown or failure of items (except motor burnout)u003cbru003eu0026#149; No cover for burning, melting or scorching caused by processes that involve heat or fire, cigaretes, cigars, pipes, tobacco, ash or other substances designed to be burned or heated upu003cbru003eu0026#149; No cover for damage if you rent out your home

Claims

Out-of-hours claiming
Online and 24/7 phone
How the insurer can settle your claim
  • Repair damaged items
  • Replace damaged items
  • Pay you the item's replacement value, up to your sum insured or other sublimits
Cash settlement
  • Customer cost
  • Insurer may offer non-cash alternatives
New for old contents replacement
Yes (excludes clothing and floor carpets over 10 years old)

Contents

Cover for unlisted portable contents
  • Covers some items for insured events and accidental loss/damage
  • Choose overall limit from $2000–$8000
  • Choose limit from $500–$2000 per item
  • Covered anywhere in Australia and New Zealand
  • $300 excess
  • Optional
Optional cover for specially listed valuables
  • Cover for insured events and accidental loss/damage
  • Covered anywhere in Australia and New Zealand
  • $300 excess
Contents in the open air
  • Up to 5% sum insured overall
  • Cover for theft
  • Optional cover for accidental damage
  • No cover for impact
Temporary accommodation
Debris removal
  • Up to 20% sum insured overall
  • Paid on top of sum insured
Emergency storage
  • Up to 10% sum insured
  • Covers moving/storing contents
Keys and locks after break-in
Motor burnout
  • Motors up to 10 years
  • Optional
Jewellery
  • Up to $6000 overall
  • Up to $2000 per item
Artworks
  • Up to $12000 overall
  • Up to $2000 per item
Collections (e.g. stamps, coins)
Up to $2000 overall
Digital media
Up to $5000 overall
Spoiled food
  • Up to $1000 overall
  • Cover for insured events, unit failure, sudden escape of refrigerant fumes and failure of public electricity supply
Visitors' contents
Up to $500 overall
Pet cover
Permanent fixtures
Overlapping cover at a new house
Up to 14 days cover at both addresses
Cover for contents while moving house
  • Up to contents sum insured overall
  • Cover for fire, flood, road accident and water runoff

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