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Genie9 Genie Timeline Home 10 review

Genie9 Genie Timeline Home 10

CHOICE Expert Rating

52%
What is the CHOICE Expert Rating?
Good points

Good Points

  • Very good ease of use for scheduling a backup
Bad points

Bad Points

  • Has a Disaster Recovery feature, but we could not get the recovery media to work
  • Need to be alert during the purchasing process as it adds a 2-year support plan by default
  • Poor backup speed
  • Customer service rates as poor as it did not offer a satisfactory solution to our problem
  • Tested plan only allows for use on one computer

Recommended products

Recommended
Not recommended

Test results

CHOICE Expert Rating
52%
Backup score
40%
Restore score
60%
Ease of use score
59%
Customer support score
45%

Specifications

Version tested
10.0.3.300
PCs supported
1
Subscription required
Free version available
Upgrades
Not stated
Free trial offered
Other backup types
None
Website
zoolz.com/genie9

Cost

Price
$60.00

Features

Full backup
Incremental backup
Differential backup
Continuous backup
File and folder sync
Whole disk image
Partition image
System image
Disk clone
Encryption
AES-256 encoding
na
Scheduling options
30min, 1hr, 2hr, 4hr, 8hr, or daily; has an auto-scheduler that will backup certain file types and sizes when it deems it to be an appropriate time so as to minimise disruption to the user
Rescue media creation (USB stick)
Rescue media creation (CD/DVD)
Back up to network
Restore partition image
Restore whole disk image
Restore individual files and folders
Able to mount disk partition images
Restore to new/blank drive
Universal restore
Used sector backup
Sector by sector backup
Not stated
Cloud backup capacity
Online knowledgebase
Email alert
FAQ
Live chat
Forum
Tutorials available
Built-in manual or help files

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