Australians push for stronger protections and repair rights for household products
Our survey has found that most people want greater longevity for household products and stronger rights when it comes to repairs.
Consumer Rights and Advice
The pros and cons of lay-by
Lay-by can be a cheap and convenient way to manage your buying budget, but you should be aware of the pitfalls.
9 things every consumer should know about their rights
What you need to know to exercise your rights under the Australian Consumer Law.
Can we fix it? Building a meaningful right to repair for Australia
When it comes to product repair, Australia lags behind the US and Europe. It’s time we found a big-picture solution.
What do I do if my new car turns out to be a lemon?
We explain your rights if something goes wrong with your new car.
When goods aren’t fit for purpose
It pays to know your legal rights when it comes to products that don’t do what they should.
Customers still buying extended warranties they don’t need – survey
Our research shows that one in five customers buy an extended warranty, despite existing warranty rights under consumer law.
Rather than recalling unsafe products, why not ensure they’re safe in the first place?
Businesses, not consumers, should be responsible for managing product safety risks
5 product safety battles we’re still fighting
CHOICE is still pushing for reforms on these five issues to protect consumers against unsafe products.
Five product safety wins CHOICE helped deliver
As we continue to celebrate 60 years of CHOICE, we look back at some of our biggest wins.