Subscription traps catching out consumers online
Subscription traps are just one of the many so-called ‘dark patterns’ deceiving consumers online.
How Your Data Is Used
Wait, what’s in my cart? The hidden cost of website ‘dark patterns’
A guide to the deceptive design tricks to watch out for when shopping online.
Kmart and Bunnings back down on facial recognition after CHOICE investigation
The two retail giants had initially resisted calls to stop using the controversial technology.
Woolworths, Coles, Aldi: No plans to use facial recognition technology
We reveal the retailers not using facial recognition in their stores, as Bunnings and Kmart pause using the controversial technology in response.
Kmart, Bunnings and The Good Guys using facial recognition technology in stores
Three major retailers in Australia are using facial recognition technology, often without shoppers realising.
Online consumers harmed by ‘dark patterns’ in web design
New research shows people are experiencing harm due to deceptive web design, also known as ‘dark patterns’.
Op-ed: How digital marketing of alcohol, gambling and junk food harms consumers
Researchers are lifting the lid on online ads for alcohol and other harmful products.
Op-ed: Just how much does Airbnb need to know?
Companies such as Airbnb should be collecting only the information they need to provide their service – nothing more.
Op-ed: Why we need better oversight of targeted online advertising
Researchers are shining a light on Facebook’s dark ads.
Is Airbnb using an algorithm to ban users from the platform?
Airbnb may be using automated decision-making to leave some users out in the cold.