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How Your Data Is Used

Should you trust an AI chatbot with your mental health?

August 30, 2025February 27, 2025 by Jarni
illustration of person being treated by chatbot for their mental health

Millions are using Headspace, Wysa, Youper and other popular therapy chatbots, but can AI replace a professional counsellor?

Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article investigation

Digital doppelgangers throwing lives into chaos 

August 30, 2025February 6, 2025 by Andy Kollmorgen
illustration of services australia logo and two matching online profiles

A recent ruling says that Services Australia has a duty to prevent your records from getting mixed up with another person’s. 

Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article news

Bunnings facial recognition program ruled illegal

August 30, 2025November 19, 2024 by Jarni
bunnings logo and facial regognition graphic

In a case exposed by CHOICE, the privacy commissioner has found the business breached the Privacy Act.

Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article news

Real estate agency doxxes tenant after negative review

August 30, 2025November 18, 2024 by Andy Kollmorgen
person leaving a one star review on their smartphone

In a case that ended up with the OAIC, a real estate agency published a renter’s personal information in an act of retaliation. 

Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article news

Photos of Australian kids found in huge AI training data set

August 30, 2025July 5, 2024 by Katharine
family taking selfie photo

Human Rights Watch says that photos of Australian kids have been used without consent. What can you do about it?

Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article news

Did online therapy provider BetterHelp breach Australian laws?

August 30, 2025June 18, 2024 by Jarni
betterhelp logo and screenshot on smartphone

The therapy platform was fined almost $12 million in the US for illegal data sharing.

Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article investigation

Privacy commissioner orders tenancy database operator to delete renter’s data

August 30, 2025June 17, 2024 by Andy Kollmorgen
tica website on laptop

The business was found to have held on to information more than twice as long as allowed.

Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article news

Worried your address, birth date or health data is being sold? You should be

August 30, 2025May 31, 2024 by Katharine
an arrow hitting a yellow target

Australians don’t know and can’t control how data brokers are spreading our personal information.

Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article explainer

Does Netflix track your personal data?

August 30, 2025May 3, 2024 by Alex
Person looking at Netflix on a tablet

We take a look at the information Netflix is collecting about you, and why.

Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article explainer

Predatory advertising targets financially vulnerable Australians

August 30, 2025December 8, 2023 by Jarni
person in the server room of a large data storage centre

Australians struggling to make ends meet are being segmented into categories such as ‘struggleville’ and ‘slender meanz’.

Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article news
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