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Data Collection and Use

Should you trust an AI chatbot with your mental health?

August 30, 2025February 27, 2025 by Jarni
illustration of person being treated by chatbot for their mental health

Millions are using Headspace, Wysa, Youper and other popular therapy chatbots, but can AI replace a professional counsellor?

Quick links: How Your Data Is Used Who Has Your Data
Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article investigation

Digital doppelgangers throwing lives into chaos 

August 30, 2025February 6, 2025 by Andy Kollmorgen
illustration of services australia logo and two matching online profiles

A recent ruling says that Services Australia has a duty to prevent your records from getting mixed up with another person’s. 

Quick links: How Your Data Is Used Who Has Your Data
Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article news

Bunnings facial recognition program ruled illegal

August 30, 2025November 19, 2024 by Jarni
bunnings logo and facial regognition graphic

In a case exposed by CHOICE, the privacy commissioner has found the business breached the Privacy Act.

Quick links: How Your Data Is Used Who Has Your Data
Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article news

Real estate agency doxxes tenant after negative review

August 30, 2025November 18, 2024 by Andy Kollmorgen
person leaving a one star review on their smartphone

In a case that ended up with the OAIC, a real estate agency published a renter’s personal information in an act of retaliation. 

Quick links: How Your Data Is Used Who Has Your Data
Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article news

Drive one of these car brands? This is how much of your data they’re tracking

August 30, 2025October 9, 2024 by Jarni
logos of the top ten car brands in australia

We compare the privacy policies of Australia’s most popular car brands to see how they track and monitor drivers.

Quick links: How Your Data Is Used Who Has Your Data
Categories Consumers and Data, Data Collection and Use, Who Has Your Data Tags Article investigation

Who has 14 hours to read privacy policies?

August 30, 2025July 22, 2024 by Brendan
privacy policy printed on a huge stack of papers

A new report looks at the time it takes for Australians to manage their privacy.

Quick links: How Your Data Is Used Who Has Your Data
Categories Consumers and Data, Data Collection and Use, Who Has Your Data Tags Article news

Photos of Australian kids found in huge AI training data set

August 30, 2025July 5, 2024 by Katharine
family taking selfie photo

Human Rights Watch says that photos of Australian kids have been used without consent. What can you do about it?

Quick links: How Your Data Is Used Who Has Your Data
Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article news

Did online therapy provider BetterHelp breach Australian laws?

August 30, 2025June 18, 2024 by Jarni
betterhelp logo and screenshot on smartphone

The therapy platform was fined almost $12 million in the US for illegal data sharing.

Quick links: How Your Data Is Used Who Has Your Data
Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article investigation

Privacy commissioner orders tenancy database operator to delete renter’s data

August 30, 2025June 17, 2024 by Andy Kollmorgen
tica website on laptop

The business was found to have held on to information more than twice as long as allowed.

Quick links: How Your Data Is Used Who Has Your Data
Categories Consumers and Data, Data Collection and Use, How Your Data Is Used Tags Article news

What your robot vacuum knows about you

August 30, 2025June 13, 2024 by Liam Kennedy
two_people_reading_and_talking_in_the_background_whie_robot_vacuum_cleans

These devices collect a lot of dirt – they also clean. Here’s what they could have on you and how you can protect your privacy.

Quick links: How Your Data Is Used Who Has Your Data
Categories Consumers and Data, Data Collection and Use, Who Has Your Data Tags Article explainer
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