Buying online from overseas retailers
If you receive a faulty product, what are your consumer rights in Australia?
Shopping
CHOICE report: Ticket resellers Viagogo and Ticketmaster Reseller gouging Australians
Dirty tricks and mark-ups of 900% have been detailed in a joint report.
Fines, product safety and refunds targeted in final consumer law report
Review recommends 19 legislative changes.
Beware the hidden conditions in your user agreement
You may be clicking away your consumer rights when you’re forced to agree to terms and conditions for most digital services.
Ticket resale websites letting illegal scalpers operate with impunity
Ticketmaster Resale and Viagogo take a cut from sales that are breaking scalping laws.
How ticket resale sites like Viagogo and Ticketmaster Resale profit from buyer confusion
In the world of online ticket scalping, supply and demand is king – and it’s the fans who are losing out.
Selling and trading your things online
How to get rid of stuff you no longer want, need or use – and maybe even make some extra cash.
Christmas shopping scams
Your Christmas-time stress might make you more vulnerable to schemes and scams – here’s how to avoid the main ones.
Parcel delivery and postal problems
While parcel delivery prices increase, service quality is on the edge.