Supermarket satisfaction: Aldi, Coles, Woolworths, IGA and more
Our survey reveals your best and worst supermarkets for 2021.
Shopping
What is Afterpay?
Afterpay lets you buy something instantly and pay for it in instalments. But is it as painless as it sounds?
Which food packaging causes wrap rage?
We look at pesky food packaging and its impact on accessibility.
Lowest price and price match guarantees
A lowest price guarantee isn’t necessarily good for your bottom line.
9 things every consumer should know about their rights
What you need to know to exercise your rights under the Australian Consumer Law.
Can we fix it? Building a meaningful right to repair for Australia
When it comes to product repair, Australia lags behind the US and Europe. It’s time we found a big-picture solution.
What do I do if my new car turns out to be a lemon?
We explain your rights if something goes wrong with your new car.
When goods aren’t fit for purpose
It pays to know your legal rights when it comes to products that don’t do what they should.
How to shop safely at the supermarket during the COVID-19 outbreak
Steps you can take to ensure everyone’s shopping experience is a safe one.
Customers still buying extended warranties they don’t need – survey
Our research shows that one in five customers buy an extended warranty, despite existing warranty rights under consumer law.