Coles Online

CHOICE Expert Rating

What is the CHOICE Expert Rating?

Good Points

The product's best features and benefits

Bad Points

Drawbacks or issues you need to know about

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Test results

CHOICE Expert Rating

76%

Performance score

75%

Ease of use score

78%

Mobile ease of use score

69%

Account set-up score

85%

Item selection score

75%

Order accuracy score

75%

Order administration score

90%

Delivery accuracy score

75%

Returns score

70%

Sustainability

Shop Ethical rating

Cost

Standard delivery

$2 – $11

Minimum delivery

$50

Free delivery options

$250+ order; $50+ order with Coles Plus ($19 per month for unlimited free deliveries)

Express delivery

Rapid delivery: $15 for up to 40 items, subject to availability

Cancellation fee

$30

Fee for missed delivery

Additional $30 fee may be charged for an order cancelled after cutoff

Specifications

Standard delivery windows

Varies by location (for our orders, slots of 1, 2, 4 or 6 hours from 4am to 11pm were available)

Cancellation time limit

Varies by location. For our orders it was 12pm the day before delivery.

Product range

Fruit, vegetables, dairy, meat, seafood, pantry, bakery, liquor, frozen, pet, health, household, baby, appliances

Payment options

Mastercard, Visa, Amex, PayPal, Flypay

Website

coles.com.au

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Coles Online

CHOICE Expert Rating

Good Points

Bad Points

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Test results

Sustainability

Cost

Specifications

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