Op-ed: Strengthening the ACL to protect consumers online
A ban on unfair trading would make the digital market fairer for all Australians.
Consumers and Data
Op-ed: Why we need better oversight of targeted online advertising
Researchers are shining a light on Facebook’s dark ads.
Is Airbnb using an algorithm to ban users from the platform?
Airbnb may be using automated decision-making to leave some users out in the cold.
Buy now, pay later providers move into the data business
How BNPL providers, like Afterpay, Humm, Klarna and Zip are using and sharing your personal data for profit.
Op-ed: Why cybersecurity is a consumer safety issue
The same consumer protections should apply both online and offline.
Op-ed: Tinder’s misuse of data leaves a lot to be desired
Tinder should be transparent about how and why they charge different prices for the same product.
Global report reveals Tinder Plus price discrimination rampant
After a CHOICE investigation, a global consumer group has found Tinder price discrimination in five out of six countries surveyed.
Privacy policy comparison reveals half have poor readability
We analysed privacy policies from 75 leading apps and websites and found them to be long and in some cases unreadable.
Drowning in privacy policies: CHOICE calls for reform
On average, Australians are asked to read and consent to 116 privacy policies – or 467,000 words.