Andy Kollmorgen

I'm a long-time investigative journalist who started off in New York City, ended up in Sydney, and likes nothing better than to shine a spotlight on underhanded behaviour in the consumer marketplace. The Investigations Team's work often focuses on financial harm to vulnerable people at the hands of corporations and businesses. I came to CHOICE in late 2010 by way of the Australian Securities and Investments Commission, a role that was preceded by a stint at the Australian Financial Review. I've also been a comms manager for a sales-driven boutique financial services firm in Sydney – an experience that inspired me to apply for the ASIC job. I research and report on a wide range of issues in the consumer marketplace – there never seems to be a shortage of them. I'm a former member of the NSW Fair Trading Advisory Council. You can find me on Twitter and LinkedIn. Recent articles by Andy TPG email cancellations causing chaos, but there may be an upside Cigno payday loan charging 800% declared illegal These are the most complained about businesses in 2023 3 out of 4 Australians harmed by a data breach CHOICE report: Extreme weather putting home insurance out of reach Why are we still paying billions in bank fees?

Australian consumers feeling the pinch this Christmas

August 30, 2025November 28, 2022 by Andy Kollmorgen

A national CHOICE survey reveals cost-of-living pressures are set to curb spending for many this festive season.

August 30, 2025November 21, 2022 by Andy Kollmorgen

The High Court has agreed to hear an argument that damages should be paid by negligent housing authorities.

August 30, 2025November 21, 2022 by Andy Kollmorgen

Village operators will have to pay back exit entitlements within 12 months, but other unfair costs and fees for residents remain.

November 10, 2022 by Andy Kollmorgen

A steady stream of recalls of products for babies and kids is cause for concern.

August 30, 2025November 3, 2022 by Andy Kollmorgen

In an email to customers, the agency reportedly admitted that names, addresses, banking details and more are now likely in the hands of hackers.

August 30, 2025October 25, 2022 by Andy Kollmorgen

In its second action against the fitness tracker company, the regulator is seeking penalties and a compliance program.

August 30, 2025October 17, 2022 by Andy Kollmorgen

Advice given during high-pressure sales seminars wasn’t in the best interests of customers, court finds.

September 1, 2025September 21, 2022 by Andy Kollmorgen

Our guide to your rights for unreceived goods when a business goes bust.

August 30, 2025August 18, 2022 by Liam Kennedy | Andy Kollmorgen

The ACCC has released new guidelines for buyers and businesses after a damning new industry survey.

August 30, 2025August 18, 2022 by Andy Kollmorgen

The company claims its expensive adjustable beds help older Australians sleep better, but the evidence is thin.