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Andy Kollmorgen

I'm a long-time investigative journalist who started off in New York City, ended up in Sydney, and likes nothing better than to shine a spotlight on underhanded behaviour in the consumer marketplace. The Investigations Team's work often focuses on financial harm to vulnerable people at the hands of corporations and businesses. I came to CHOICE in late 2010 by way of the Australian Securities and Investments Commission, a role that was preceded by a stint at the Australian Financial Review. I've also been a comms manager for a sales-driven boutique financial services firm in Sydney – an experience that inspired me to apply for the ASIC job. I research and report on a wide range of issues in the consumer marketplace – there never seems to be a shortage of them. I'm a former member of the NSW Fair Trading Advisory Council. You can find me on Twitter and LinkedIn. Recent articles by Andy TPG email cancellations causing chaos, but there may be an upside Cigno payday loan charging 800% declared illegal These are the most complained about businesses in 2023 3 out of 4 Australians harmed by a data breach CHOICE report: Extreme weather putting home insurance out of reach Why are we still paying billions in bank fees?

Latitude Finance interest-free offers can cost plenty 

August 30, 2025February 7, 2023 by Andy Kollmorgen
apple_and_latitude_finance_logos_on_green_background

Latitude Finance is partnering with Apple and others on interest-free credit card offers, but beware sky-high interest rates if you don’t pay the balance in time. 

Categories Credit Cards, Credit Cards and Loans, Money Tags Article news

Samsung washing machine recall

August 30, 2025February 1, 2023 by Andy Kollmorgen
samsung logo and washing machine

The dodgy machines sold between 2010 and 2013 caused hundreds of fires and fire-related incidents in Australian homes.

Categories home-and-living, Laundry and Cleaning, Washing Machines Tags News, Video

Thousands of Brosa customers likely out of pocket

August 30, 2025January 30, 2023 by Andy Kollmorgen
brosa_logo_broken

Over 5000 customers had paid for orders before the company was acquired by Kogan.

Categories Buying Online, Online Shopping, Shopping Tags Article news

Black mould and renters’ rights

August 30, 2025January 20, 2023 by Andy Kollmorgen
person cleaning showel wall with mould cleaner

What are your rights when black mould takes hold?

Categories Money, Property, Renting

What happens to stolen data on the dark web?

August 30, 2025January 19, 2023 by Andy Kollmorgen
man_on_laptop_at_desk

Medibank customers have been informed that their hacked data has been released on the dark web, but what does that mean? 

Categories Consumers and Data, Data Privacy and Safety, Protecting Your Data Tags Article news

Tenant databases and blacklists – what can landlords and agents list about you? 

August 30, 2025January 19, 2023 by Andy Kollmorgen
young_woman_holding_bucket_leaking_roof

Too many tenants are afraid of being blacklisted, but there are rules about what rental agents and landlords can list. 

Categories Money, Property, Renting

Online access still difficult for many older and elderly Australians

August 30, 2025January 6, 2023 by Andy Kollmorgen
older man using laptop

Governments and businesses aren’t making it easy for seniors to get digitally connected.

Categories Connecting to the Internet, Electronics and Technology, Internet Tags Article investigation

Rental rights you didn’t know you had

August 30, 2025January 5, 2023 by Andy Kollmorgen
house_made_of_australian_100_dollar_notes

The rental market is tough – but you do have some rights. We help to make sure you’re aware of them.

Categories Money, Property, Renting

Government cost-of-living payments worth knowing about

August 30, 2025December 20, 2022 by Liam Kennedy | Andy Kollmorgen | Ros
australian map with 100 dollar bill

From childcare concessions to payments following the death of a loved one, there’s help available, so see if you qualify.

Categories Budget, Cost of Living, Money Tags campaign

Five ways to reduce your household energy use

August 30, 2025December 2, 2022 by Liam Kennedy | Andy Kollmorgen | Chris
green leaves forming a house shape

Here’s how you can save money – and the environment – by reducing your household energy use and carbon footprint.

Categories Energy Saving, Home Improvement, Reducing Your Carbon Footprint Tags Bill Hero promo
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