Andy Kollmorgen

I'm a long-time investigative journalist who started off in New York City, ended up in Sydney, and likes nothing better than to shine a spotlight on underhanded behaviour in the consumer marketplace. The Investigations Team's work often focuses on financial harm to vulnerable people at the hands of corporations and businesses. I came to CHOICE in late 2010 by way of the Australian Securities and Investments Commission, a role that was preceded by a stint at the Australian Financial Review. I've also been a comms manager for a sales-driven boutique financial services firm in Sydney – an experience that inspired me to apply for the ASIC job. I research and report on a wide range of issues in the consumer marketplace – there never seems to be a shortage of them. I'm a former member of the NSW Fair Trading Advisory Council. You can find me on Twitter and LinkedIn. Recent articles by Andy TPG email cancellations causing chaos, but there may be an upside Cigno payday loan charging 800% declared illegal These are the most complained about businesses in 2023 3 out of 4 Australians harmed by a data breach CHOICE report: Extreme weather putting home insurance out of reach Why are we still paying billions in bank fees?

Zip Pay and Afterpay users say they’re being charged for goods they’ll never receive

August 30, 2025March 20, 2023 by Andy Kollmorgen

Brosa customers who used these services say they continue to be charged for non-deliverable goods.

Kogan delivery of Brosa goods comes at a cost

August 30, 2025March 12, 2023 by Andy Kollmorgen

Customers who bought goods from Brosa before it went bust say new owner Kogan is jacking up delivery charges, but the company insists it’s adding no markups.